Inside Sales Associate, Residential

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Clearwave Fiber

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

Telecommunications

Clearwave Fiber is a company dedicated to providing high-speed, reliable fiber optic internet services to both residential and business customers. With a focus on 100% fiber internet, Clearwave offers superior upload and download speeds, no data caps, and premium reliability with 99. 9% network uptime. The company invests heavily in expanding its fiber optic network to reach more than 500,000 locations, delivering connectivity that meets both present and future demands. Clearwave Fiber aims to enhance internet experience by providing straightforward, no-surprises pricing and 24-hour local tech support, tailored to fit the needs of individual homes and businesses.

📋 Description

• Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections • Engage customers via phone, email, chat, and other digital platforms • Drive revenue growth by meeting and exceeding sales goals and performance metrics • Build rapport and trust with prospective customers • Participate in training and product updates • Communicate value propositions and competitive advantages • Work with peers and leadership to support team initiatives • Make outbound calls when directed • Follow up on leads and sales to ensure installation • Provide feedback on sales performance trends • Contribute to continuous improvement efforts • Take ownership of the sales process from identifying needs through finalizing service agreements • Deliver a seamless onboarding experience

🎯 Requirements

• High School diploma or equivalent required • 0–5 years of sales experience • Call center, telecom, or customer service background is a plus • Strong verbal and written communication skills • Comfortable working in a high-paced environment with a headset and computer for extended periods • Self-motivated and able to work independently in a fully remote environment • Prior telecom experience • Tech-savvy and able to learn new systems quickly • Competitive spirit and team-oriented mindset • Availability for variable schedules, including evenings, weekends, and occasional overtime • Quiet, distraction-free home work area ensuring privacy • Adequate workspace with a steady surface and comfortable chair • Proper lighting and working smoke/carbon monoxide detectors • Fast and reliable internet service • Successful background check, drug screening, and reference checks • Sponsorship is not available

🏖️ Benefits

• Earn a competitive base salary plus earned commissions • Medical, dental, and vision plans from day one • Company-paid life insurance • Options for additional life insurance coverage • Company contributions to HSA/HRA accounts • FSA plan available • Up to 20 days of paid time off in the first year • 401(k) with matching contributions, vested upon hire • Company-paid short-term disability plan • Company-paid long-term disability plan • Employee Assistance Plan • Clearwave Connections recognition program • 24/7 Health Advocate support at no cost • Voluntary accident, critical illness, hospital indemnity, and legal services plans • Fast and reliable internet service partially covered for employees within Clearwave Fiber's footprint • Supportive and collaborative work culture valuing diversity, inclusion, and teamwork