Full Stack Software Engineer, Support Operations

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $154k - $215k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 0%

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ClickHouse

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $400M Series D on 2026-01

SaaS • Enterprise • Artificial Intelligence

ClickHouse is an open-source, column-oriented OLAP database and real-time data warehouse that delivers extremely fast, resource-efficient analytics at petabyte scale. ClickHouse offers both self-managed open-source software and managed cloud services (ClickHouse Cloud available on AWS, GCP, Azure), as well as complementary products like ClickHouse Managed Postgres, ClickStack (an open-source observability stack), Langfuse for LLM observability, Agentic Data Stack for AI applications, and chDB in-process SQL engine. It targets use cases such as real-time analytics, observability, data warehousing, machine learning and GenAI, and provides integrations with BI tools, data ingestion, and language clients. ClickHouse is used by enterprises across industries (e. g. , financial services, cybersecurity, e-commerce, gaming, automotive) and emphasizes performance, cost-efficiency, developer-friendliness, and open-source community adoption.

📋 Description

• Design and build systems between ClickHouse customers and the teams serving them • Build intelligent routing and decision systems that determine where work should go and who should handle it • Create AI-powered customer-facing and internal experiences • Develop internal platforms and tooling for Support, RevOps, and GTM teams • Build integrations across Salesforce, live chat, incident management, Slack, GitHub, and other systems • Develop automation and observability systems to reduce repetitive work and surface failures • Partner with core Engineering to ship systems to production • Own code review, testing, monitoring, and continuous improvement for delivered systems

🎯 Requirements

• 3–5 years building and shipping full-stack software in production • Experience with TypeScript/JavaScript, Node.js, and React or comparable technologies • Experience developing with APIs, webhooks, and integrations between distributed systems • Hands-on experience as a support or technical support engineer, or building tools/integrations for Support, CS, or RevOps teams • Confidence with Git and safe, version-controlled deployment workflows • Ability to translate operational needs into solutions non-engineers can follow • Self-driven, curious, and comfortable owning problems end-to-end in a remote, globally distributed team • Comfort using AI tools in day-to-day development • Experience building LLM-powered features in production is a bonus • Salesforce platform experience or certifications is a bonus • Experience with Pylon, incident.io, PagerDuty, Zendesk, Slack APIs, or GitHub APIs is a bonus • Experience with ClickHouse or other analytical databases is a bonus • Experience in early-stage, greenfield, support, RevOps, or business-systems environments is a bonus

🏖️ Benefits

• Flexible work environment and remote-friendly arrangement • Employer contributions towards healthcare • Stock options for every new team member • Flexible time off in the US • Generous time-off entitlement in other countries • USD$500 home office setup allowance for remote employees • Opportunities to engage with colleagues at company-wide offsites

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