Full Stack Software Engineer, Support Operations

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $154k - $215k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 7%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ClickHouse

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

SaaS • Enterprise • Artificial Intelligence

ClickHouse is a fast and resource-efficient real-time data warehouse and open-source database that is designed to deliver superior query performance for mission-critical and time-sensitive applications. It is available as a cloud service on major platforms like AWS, GCP, and Azure, with a "Bring Your Own Cloud" option and a wide range of integrations for seamless operation within diverse tech stacks. ClickHouse excels in real-time analytics, machine learning, business intelligence, and observability, making it an ideal choice for tasks such as financial services, fraud detection, and gaming analytics. It supports developer-friendly SQL operations, offers cost-effective storage solutions, and provides an open-source alternative to traditional databases. Companies like Sony, Lyft, Cisco, GitLab, and Twilio leverage ClickHouse for its scalability, efficiency, and ease of use.

📋 Description

• Design and build systems between ClickHouse customers and the teams serving them • Build intelligent routing and decision systems that determine where work should go and who should handle it • Create AI-powered customer-facing and internal experiences • Develop internal platforms and tooling for Support, RevOps, and GTM teams • Build integrations across Salesforce, live chat, incident management, Slack, GitHub, and other systems • Develop automation and observability systems to reduce repetitive work and surface failures • Partner with core Engineering to ship systems to production • Own code review, testing, monitoring, and continuous improvement for delivered systems

🎯 Requirements

• 3–5 years building and shipping full-stack software in production • Experience with TypeScript/JavaScript, Node.js, and React or comparable technologies • Experience developing with APIs, webhooks, and integrations between distributed systems • Hands-on experience as a support or technical support engineer, or building tools/integrations for Support, CS, or RevOps teams • Confidence with Git and safe, version-controlled deployment workflows • Ability to translate operational needs into solutions non-engineers can follow • Self-driven, curious, and comfortable owning problems end-to-end in a remote, globally distributed team • Comfort using AI tools in day-to-day development • Experience building LLM-powered features in production is a bonus • Salesforce platform experience or certifications is a bonus • Experience with Pylon, incident.io, PagerDuty, Zendesk, Slack APIs, or GitHub APIs is a bonus • Experience with ClickHouse or other analytical databases is a bonus • Experience in early-stage, greenfield, support, RevOps, or business-systems environments is a bonus

🏖️ Benefits

• Flexible work environment and remote-friendly arrangement • Employer contributions towards healthcare • Stock options for every new team member • Flexible time off in the US • Generous time-off entitlement in other countries • USD$500 home office setup allowance for remote employees • Opportunities to engage with colleagues at company-wide offsites

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