Lead Account Manager – North America Markets

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Cloud Software Group

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Manage and renew existing customer contracts within assigned Named Accounts • Ensure successful co-terming of extension events aligned with customer strategy • Lead timely and successful contract renewals • Align renewal dates strategically with the customer's beachhead • Establish and maintain VP-level and above relationships across EUC, Networking, Security, and C-Suite stakeholders • Maintain continuous interaction to ensure Citrix and customer vision and strategy are understood • Coordinate annual Executive Briefing Events and regional executive-level events • Identify and pursue upsell opportunities within existing accounts • Negotiate contract terms and pricing • Partner effectively and proactively with strategic partners

🎯 Requirements

• Minimum of 3 years of experience in sales and negotiation, preferably within a B2B environment • Excellent verbal and written communication skills • Ability to clearly articulate value propositions and negotiate effectively • Proven ability to build and maintain strong relationships with customers and internal stakeholders • Strong understanding of business drivers and ability to align solutions with customer needs • Demonstrated track record of achieving and exceeding sales targets and renewal goals • Willingness to effectively and proactively partner with strategic partners

🏖️ Benefits

• Annual bonus (Corporate Incentive Plan or CIP) • Professional growth and development opportunities • Resources and support to succeed • Dynamic and rewarding work environment • Culture of innovation and collaboration

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