Lead Account Technology Strategist

Job not on LinkedIn

🔥 2 hours ago

🎸 Tennessee – Remote

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💵 $134.4k - $201.6k / year

⏰ Full Time

🟠 Senior

👨‍💼 Chief Technology Officer (CTO)

👻 Ghost score 0%

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Logo of Cloud Software Group

Cloud Software Group

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Develop strategic partnerships and trusted relationships with customer stakeholders and decision-makers • Lead the end-to-end customer journey as a trusted technology advisor • Develop CSG technology roadmaps aligned with customers’ business and IT goals • Identify value-creation opportunities and provide technical expertise supporting sales execution • Develop value propositions to increase customer consumption and adoption • Orchestrate technical engagement and resources across complex technology environments • Overcome technical and competitive objections during sales-cycle evaluations • Assess product applications, demonstrate solution value, and minimize churn • Conduct remote and on-site product demonstrations and technical presentations • Engage internal SAs, PSEs, and PMs for demonstrations and feature discussions • Build complex, multi-product proof-of-concept solutions • Coordinate customer concerns and resolutions with senior leaders and subject-matter experts • Conduct case reviews and proactively ensure customer environments operate optimally • Maintain customer interaction, use-case, and technical-strategy records in Salesforce • Serve as an external spokesperson and evangelist for company vision and technologies • Provide account updates to Sales and Sales Engineering management • Present effectively to executives, customers, and prospects • Contribute to go-to-market strategies and initiatives beyond assigned accounts • Provide team thought leadership, mentorship, feedback, and best practices • Collaborate across sales, product development, and marketing • Drive strategic upselling, cross-selling, and new business development • Assist with initiatives supporting GTM strategies and product development

🎯 Requirements

• Bachelor’s degree or equivalent experience required • 7+ years of technical customer service experience in high-tech, indirect sales, and/or procurement environments • Record of success in driving customer adoption of technology • Ability to travel • Understanding of CSG’s competitive domain and technologies • Broad understanding of DaaS/VDI, Applications, Enterprise Browser, Enterprise Mobility Management, Networking, Enterprise Security, Data Management, and Data Analytics • Strong understanding of business processes and their implementation into enterprise applications • Analytical and negotiation skills, particularly at the C-level • Ability to explain technological and business concepts clearly • Ability to evaluate and develop teams while mentoring and inspiring team members • Track record of delivering revenue numbers and supporting accurate forecasts • Ability to work independently with limited oversight • Ability to prioritize and manage diverse tasks, objectives, and risks • Excellent oral, written, and presentation skills • High level of specialized sales and product solution knowledge • Beneficial but not required: Citrix Certified Expert Virtualization, Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops certifications, Microsoft Azure certifications, AWS Certified Cloud Practitioner, Google Associate Cloud Engineer, or updated security certifications

🏖️ Benefits

• Annual bonus and sales incentives may be available depending on the applicable plan, role, and individual performance • Healthcare benefits • Life insurance • Disability benefits • 401(k) plan and company match • Reasonable accommodation during the application process for disability

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