Principal Account Technology Strategist

Job not on LinkedIn

🔥 18 hours ago

🦌 Connecticut, Florida, +13 more states – Remote

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💵 $152k - $228k / year

⏰ Full Time

🔴 Lead

👨‍💼 Chief Technology Officer (CTO)

👻 Ghost score 0%

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Logo of Cloud Software Group

Cloud Software Group

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Develop strategic partnerships and trusted relationships with customers, technical stakeholders, and decision-makers • Create strategic plans aligned with customers’ future goals • Provide technical thought leadership and articulate industry trends and insights • Orchestrate technical engagement and resources to meet customer needs • Overcome technical and competitive objections during the sales cycle • Assess product applications, demonstrate solution value, and drive customer adoption and consumption • Conduct product demonstrations and technical presentations remotely or at customer locations • Engage in continuous discovery with solutions architects, product specialists, and product managers • Build complex, multi-product proof-of-concept solutions • Manage customer concerns and coordinate with senior leaders and subject-matter experts • Conduct case reviews and proactively ensure customer environments run optimally • Maintain detailed customer, use-case, and technical-strategy records in Salesforce • Serve as an external spokesperson and evangelist for the company’s vision and technologies • Provide account updates to Sales and Sales Engineering management • Present effectively to executives, customers, and prospects • Lead or collaborate on go-to-market and sales-area initiatives • Maintain knowledge of competitive technologies and positioning • Provide team thought leadership, feedback, and best practices • Create and share innovative use cases and go-to-market strategies • Mentor and lead other ATS professionals • Collaborate across sales, product development, and marketing • Adapt technology strategies to create customer business value • Apply industry knowledge, including trends, challenges, and regulatory environments • Own outcomes and accountability for strategic goals • Drive revenue through upselling, cross-selling, and new business development • Align technology solutions with customers’ business strategies and outcomes • Support initiatives involving go-to-market strategies, product development, and direction • Provide thought leadership across multiple technologies

🎯 Requirements

• Bachelor’s degree or equivalent experience required • 10+ years of technical customer service experience in high-tech, indirect sales, and/or procurement environments • Record of success in driving customer adoption of technology • Ability to travel to customer sites, corporate offices, and events • Understanding of CSG’s competitive domain and technologies • Broad understanding of DaaS / VDI, Applications, Enterprise Browser, Enterprise Mobility Management, Networking, Enterprise Security, Data Management, and Data Analytics • Strong understanding of business processes and their implementation into enterprise applications • Analytical and negotiation skills, particularly at the C-level • Ability to quickly grasp and explain technological and business concepts • Ability to evaluate and develop teams while mentoring and inspiring team members • Track record of delivering revenue numbers and supporting accurate forecasts • Ability to work independently with limited oversight • Ability to prioritize and manage diverse tasks, objectives, and risks • Excellent oral, written, and presentation skills • High level of specialized sales and product solution knowledge

🏖️ Benefits

• Annual bonus eligibility • Sales incentives eligibility • Healthcare benefits • Life insurance • Disability benefits • 401(k) plan and company match

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