Sales Operations Analyst

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $92.3k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Clover Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🛡️ Insurance

🤖 Artificial Intelligence

Healthcare • Insurance • Artificial Intelligence

Clover Health is a healthcare technology company helping members live their healthiest lives with our Medicare Advantage plans. Focused on seniors who have historically lacked access to affordable and high-quality healthcare, Clover aims to provide care sustainably by improving medical outcomes while simultaneously lowering avoidable costs. They leverage a proprietary software platform, the Clover Assistant, to aggregate patient data and offer real-time recommendations to healthcare providers. Their services include affordable Medicare Advantage plans, a home care program, and they manage care for Medicare Advantage members across several U. S. states.

📋 Description

• Support Clover Health's agent and agency contracting needs • Serve as the first point of contact for contracting questions from agents and agencies • Onboard new agencies • Run the annual contracting cycle update • Maintain accurate, up-to-date contracting records year-round • Coordinate onboarding and data compilation for sales platforms • Support sales platform vendor relationships day to day • Own Sales Operations performance reporting, including Google Sheets, SQL, dashboards, and ad-hoc analysis • Maintain the Sales Playbook • Support remote sales platforms • Handle operational onboarding for new sales hires • Own process documentation and improvement across the sales operations function • Work directly with the Senior Manager of Sales Operations and maintain visibility across the sales organization

🎯 Requirements

• Three to five years in sales operations, revenue operations, business operations, or a similar analytical operations role • Demonstrated ability to own a recurring operational process end to end, including accuracy, deadlines, and follow-through • Genuine care about data accuracy in a system of record, and judgment to know when to escalate rather than guess • Clear written communication skills • Hunger for owning a process, optimizing it, and continuously improving it as business needs direct • Experience in Medicare Advantage, health insurance, or another CMS-regulated environment • Familiarity with broker or agent distribution channels (preferred) • Experience with agent contracting, licensing, or appointment systems (preferred) • Experience automating manual work through scripting, Apps Script, workflow tools, or AI (preferred) • Strong SQL and comfort working in a BI tool such as Mode, Looker, Tableau, or equivalent (preferred) • Advanced spreadsheet skills, including modeling that other people rely on (preferred)

🏖️ Benefits

• Competitive base salary • Equity opportunities • Performance-based bonus program • 401k matching • Regular compensation reviews • Comprehensive medical coverage • Dental coverage • Vision coverage • No-Meeting Fridays • Monthly company holidays • Mental health resources • Generous flexible time-off policy • Remote-first culture • Learning programs • Mentorship • Professional development funding • Regular performance feedback and reviews • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Paid parental leave for all new parents