Sales Operations Analyst, Process & Reporting

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Fusable

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

Fusable is a data and analytics platform that provides specialized market intelligence, equipment valuations, risk assessment, and integration tools to help companies buy, sell, finance, and insure heavy equipment and industrial assets more quickly and confidently. Built on the Fusable Data Core, the SaaS platform offers real-time prospecting, safety and crash data, ownership and financing records, APIs, and digital services tailored primarily to construction, trucking, agriculture, finance, insurance, and machine tools markets.

📋 Description

• Partner with Sales, Customer Success, Marketing, Finance, and Revenue Operations leaders to evaluate, document, and improve end-to-end revenue processes • Identify process inefficiencies, bottlenecks, and adoption challenges and recommend solutions • Lead process mapping activities and maintain current-state and future-state workflows • Support continuous improvement initiatives for lead management, opportunity management, forecasting, quoting, contracting, renewals, and customer lifecycle management • Gather, document, prioritize, and maintain business requirements for process, reporting, and system enhancement requests • Serve as the primary liaison between business stakeholders and Technology teams • Develop business requirements, user stories, acceptance criteria, testing plans, and process documentation • Coordinate user acceptance testing and validation activities • Develop, maintain, and enhance reports, dashboards, and performance metrics • Define KPIs and reporting needs with business leaders • Analyze trends, performance metrics, and operational data • Create and maintain process documentation, standard operating procedures, reference materials, and user guides • Support communication, training, and adoption of new processes and workflows • Establish governance around process documentation • Establish and maintain data quality standards and recommend corrective actions • Support data stewardship initiatives and monitor adherence to defined business processes

🎯 Requirements

• Bachelor's degree in Business, Operations, Finance, Information Systems, or related field, or equivalent experience • 5+ years of experience in Sales Operations, Revenue Operations, Business Analysis, Process Improvement, or related functions • Experience supporting Quote-to-Cash and Lead-to-Revenue business processes • Strong process mapping, documentation, and business requirements gathering skills • Experience building business reporting, dashboards, and performance metrics • Strong analytical, communication, and stakeholder management capabilities • Ability to translate business challenges into scalable operational solutions • Preferred: Experience supporting organizations that utilize Salesforce.com as a CRM platform • Preferred: Experience with CPQ, CLM, or related revenue operations tools • Preferred: Experience facilitating cross-functional process improvement initiatives • Preferred: Knowledge of revenue operations best practices and KPI development • Preferred: Experience with change management, user adoption, and process governance programs

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) retirement plan • Paid time off • Paid holidays • Life and disability insurance • Flexible work schedules • Generous Paid Time Off • 13 Paid Company holiday observances • Remote work opportunities • Casual dress work environment • Physical fitness reimbursement • Discounts on various events, travel, and dining • Additional compensation may include bonuses and equity