Bilingual Recipient Solutions Manager I

🔥 0 minutes ago

🏄 California, Nevada – Remote

🏄 California – Remote 🎰 Nevada – Remote

💵 $75k - $97k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cochlear

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1981

⚕️ Healthcare Insurance

🔧 Hardware

🧘 Wellness

Healthcare Insurance • Hardware • Wellness

Cochlear is a company that provides advanced hearing solutions, including the Nucleus® 8 sound processor, which is known for being the world's smallest and lightest behind-the-ear processor. The company offers a range of products and services that connect people to the world through hearing. Cochlear is dedicated to lifelong support for its implant users through the Cochlear Family, offering quick customer service, exclusive promotions, and personalized resources. Their innovations enable individuals with hearing loss to experience a full and successful life.

📋 Description

• Provides industry-leading support, education, and value-add services to reduce patient and professional aftercare burden • Achieves upgrade sales goals within assigned territory • Engages new recipient onboarding and upgrade education • Collaborates with Consumer and Professional field sales teams • Applies business acumen to understand clinic aftercare needs • Manages territory performance and clinic upgrade penetration through sales planning, budgeting/forecasting • Reports key metrics in a timely manner • Partners with internal upgrade operations teams to ensure quality service delivery • Utilizes all sales and service tools including Salesforce and others

🎯 Requirements

• Bachelor’s Degree, with Master’s Degree/AuD preferred • 2-3 Years of Experience in Hearing Healthcare, sales or service experience • Demonstrated ability to work independently with minimal supervision • Demonstrated prioritization and organization skills • Experience taking action and ownership of customer relationships within assigned region • Ability to lift minimum 30 lbs • Excellent written and verbal communication skills • Strong computer skills with experience in various software packages including Microsoft Suite and web-based applications • Ability to work and adapt in a fast-paced environment • Demonstrated strong follow through on commitments and taking responsibility for actions and decisions • Must possess a valid driver’s license • Must meet all credentialing requirements to obtain hospital and surgical center access

🏖️ Benefits

• medical, dental, vision, life and disability insurance • 401(K) matching with immediate vesting • Paid Time Off • tuition reimbursement • maternity and paternity leave • Employee Stock Purchase Plan • pet insurance