Manager, People Ops – Automation

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $185.9k - $195.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Coinbase

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📋 Description

• Lead how the People Operations function runs, including the systems, signals, and service model powering the employee experience • Use AI and predictive insight to anticipate organizational needs • Lead a team that turns insights into scalable, human-centered solutions • Own the design, execution, and continuous improvement of HR service delivery • Partner with People Operations, IT, Payroll, HR M&A, and HR Business Partners • Use Jira, Workday, ticketing trends, service-level data, employee experience signals, and capacity data to anticipate operational needs • Build and scale AI-powered service delivery, knowledge management, case management, and employee lifecycle workflows • Advise Centers of Excellence and align HR functions to business priorities • Translate cross-functional needs into process maps, requirements, success metrics, operating procedures, and launch plans • Lead and develop a team using data and AI for daily decision-making • Tie process and automation investments to efficiency gains, cost, risk reduction, and employee experience improvements

🎯 Requirements

• 7+ years of experience in People Operations, HR program management, operations strategy, process improvement, HR technology, or a related field, including complex cross-functional portfolio leadership • Demonstrated track record of using AI and automation to redesign operational workflows at scale in a global organization • Strong program management fundamentals: prioritization, governance, dependency management, executive communication, and delivery through ambiguity • Experience partnering with HR technology teams on requirements, testing, data quality, controls, and change adoption for Workday, Jira, or similar platforms • Data-driven, systems-level thinking connecting operational metrics to investment decisions, employee experience, risk, and business outcomes • Excellent communication, judgment, and discretion with sensitive employee and business information • Responsible use of generative AI, maintaining human oversight • Ability to use generative AI tools and copilots such as LibreChat, Gemini, and Glean in daily workflows • Ability to continuously learn as tools evolve and apply human-in-the-loop practices

🏖️ Benefits

• Equity eligibility • Bonus eligibility • Medical insurance • Dental insurance • Vision insurance • 401(k) • Quarterly in-person working sessions called “surges”

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