People Operations Manager

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Skylight

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

🏛️ Government

Consulting • Government • Technology

Skylight is a digital consultancy using design and technology to help agencies deliver better public services. With a focus on modernizing government services through human-centered design and lean-agile engineering, Skylight empowers public servants to enhance their capabilities in the digital era. Combining government and commercial expertise, the company is dedicated to solving the toughest digital challenges faced by agencies and fostering a culture of innovation and continuous improvement in the public sector.

📋 Description

• Administer benefits programs end to end, including medical, dental, vision, disability, life, FSA, HSA, and 401(k) • Manage the relationship with benefits brokers and carriers, including renewals, plan design discussions, and issue escalation • Run annual open enrollment, including communications, employee education, system configuration, and reconciliation • Administer parental, medical, FMLA, short-term disability, and state paid family and medical leave programs • Maintain leave tracking and reporting while protecting confidential information • Partner with Finance on payroll inputs, leave-related pay adjustments, and benefits reconciliation • Run onboarding and offboarding end to end, including checklists, orientation, I-9 verification, E-Verify, exit surveys, final pay and benefits steps, access revocation, and equipment return • Run manager onboarding for new people managers • Process role, project, and reporting-line transitions and maintain aligned records and timekeeping assignments • Maintain employee data across people systems, including tax- and compliance-related changes • Administer Rippling HRIS, including configuration, data integrity, reporting, and integrations • Build and maintain automated HRIS workflows • Run HRIS and people-system implementations and migrations, including vendor coordination, data validation, go-live readiness, and stabilization • Support employee relations matters through intake, documentation, correspondence, and coordination with leadership and outside counsel • Support performance conversations and improvement plans, including templates, documentation, and follow-up tracking • Run compensation and promotion cycle mechanics, including packets, trackers, letters, and system updates • Answer employee questions on benefits, leave, pay, and policy • Maintain people policies, knowledge base, SOPs, templates, and checklists • Deploy and track mandatory compliance training • Monitor multi-state employment compliance obligations • Write and publish company-wide people communications • Identify processes for automation using tools including AI • Contribute to a supportive, informed, and consistent work environment

🎯 Requirements

• Five or more years of progressive experience in an HR generalist, people operations, or benefits and leave role • Demonstrated ownership of benefits administration end to end, including broker management, renewals, and open enrollment • Demonstrated ownership of leave administration across multiple states, including interaction between company policy, federal leave law, and state paid leave programs • Experience supporting employee relations matters, including documentation, correspondence, and knowing when to escalate • Working knowledge of federal and multi-state employment law as it applies to leave, accommodation, classification, and pay practices • Sound judgment balancing transparency and visibility with confidentiality, privacy, and risk • Proven ability to collaborate across the business, partnering openly with leaders and teams rather than working in a silo • Hands-on administration of an HRIS, including reporting, configuration, workflow automation, and data integrity • Experience running onboarding and offboarding end to end, including I-9 and E-Verify compliance • Experience working with remote and distributed teams • Organized, detail-oriented, and quality-minded, with the follow-through to close items rather than route them • Superior written and oral communication skills, including the ability to explain a policy clearly to someone who is frustrated • Comfort working without a playbook, and the instinct to write one afterward • Passionate about creating better public outcomes through great government services • A mindset and work approach that aligns with our core values • Ability to travel for work from time to time • All work must be conducted within the U.S. • Must be legally authorized to work in the U.S. now and in the future without sponsorship • May be required to obtain a public trust or security clearance • May be required to successfully complete a company background check

🏖️ Benefits

• Medical insurance, dental insurance, vision insurance • Short-term and long-term disability insurance • Life and AD&D insurance • Dependent care FSA, healthcare FSA, health savings account • Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period • Paid time off, including 20 vacation days, 11 federal holidays, and flexible sick leave • Up to 12 weeks paid time off for all eligible new birth, adoption, or foster parents • Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options • Business development / sales bonuses • Referral bonuses • Annual $2,000 allowance for professional development • Annual $750 allowance for tech-related purchases • Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more) • Flexible, remote-friendly work environment • An environment that empowers you to unleash your superpowers for public good

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