Coinbase
1001 - 5000 employees
Founded 2012
💼 Consulting
₿ Crypto
💸 Finance
💰 $21.4M Post-IPO Equity on 2022-11
Consulting • Crypto • Finance
Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.
Social Support Specialist I
Job not on LinkedIn
🔥 12 hours ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 10%
Where this job comes from
Posted on Coinbase's careers page, not through a job board
First seen by Remote Rocketship 12 hours ago
Still open on Coinbase's site. Checked 20 minutes ago.
Coinbase
1001 - 5000 employees
Founded 2012
💼 Consulting
₿ Crypto
💸 Finance
💰 $21.4M Post-IPO Equity on 2022-11
Consulting • Crypto • Finance
Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.
📋 Description
• Provide social support as a Social Support Specialist I within Coinbase’s Customer Experience organization • Use generative AI tools and copilots in daily workflows • Apply human-in-the-loop practices to produce business-ready outputs • Drive measurable improvements in efficiency, cost, and quality
🎯 Requirements
• Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows • Continuously learn as tools evolve • Apply human-in-the-loop practices to deliver business-ready outputs • Drive measurable improvements in efficiency, cost, and quality • Candidates may submit a maximum of 3 applications within a 6-month period
🏖️ Benefits
• Quarterly in-person working sessions called “surges” • Remote-first work environment
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