Security Engineer II – Data Protection and Network Security

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $116k - $125k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👮‍♂️ Cybersecurity / Security Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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The College Board

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1900

📚 Education

🤝 Non-profit

Education • Non-profit

The College Board is a mission-driven, not-for-profit organization dedicated to promoting excellence and equity in education. It connects students to college success and opportunity by supporting them in building essential skills for higher education and removing barriers to access. The College Board operates with a focus on respect, diversity, inclusion, and collaboration, with a diverse and dedicated team of professionals. Based in several locations across the United States, they strive to modernize operations and increase their digital footprint, supporting students and families nationwide.

📋 Description

• Triage incoming ZScaler and DLP tickets, categorize by severity, and route appropriately • Investigate and resolve common ZScaler policy blocks and DLP alerts, escalating complex cases as needed • Support end users experiencing access or policy issues • Maintain accurate ticket documentation for SLA tracking and reporting • Tune DLP detection rules and ZScaler policies to reduce false positives and negatives • Support rollout of new ZScaler and DLP policy changes across business units • Maintain a registry of active policies, exceptions, and business justifications • Test and validate policy changes before production deployment • Support development of RACI and escalation paths across Security, IT, and business stakeholders • Build and maintain knowledge base articles, runbooks, and triage playbooks • Participate in planning, standups, retrospectives, and process improvements • Produce recurring reports on ticket volume, SLA performance, and outstanding alignment gaps • Partner with IT, Network Engineering, Compliance, and business-unit stakeholders

🎯 Requirements

• 2 to 4 years of experience in cybersecurity, IT operations, network security, or a related technical role • Working knowledge of network security concepts and/or data protection principles (DLP, secure web gateways, ZTNA) • Hands-on experience investigating and resolving policy or access issues • Attention to detail in triage and documentation • Comfort working with structured processes (tickets, checklists, SLAs) • Ability to communicate clearly with end users and technical and non-technical stakeholders • Strong organizational and documentation skills • Ability and enthusiasm to learn new security tools and technologies • Authorization to work in the United States • Authorization to work in the United States for any employer • 1+ years of software or scripting experience (Python, PowerShell, or similar) to support automation of triage, reporting, or policy tuning • Experience with SIEM or IT service management/ticketing platforms (e.g., ServiceNow, Splunk) • Exposure to cloud security or network architecture concepts • Relevant certifications (Security+, Network+, or a ZScaler/DLP vendor certification) • Experience working in a regulated or audited environment (e.g., SOX, HIPAA, PCI) • Clear and concise written and verbal communication skills • Curiosity and enthusiasm for emerging technologies • Learner's mindset and commitment to growth • Collaborative and empathetic approach • Drive for impact and excellence

🏖️ Benefits

• Comprehensive compensation and benefits package • Location-adjusted salaries • Transparent conversations about compensation and benefits throughout the hiring process • Meaningful career • Supportive team