Marketing CSR Coordinator

🕒 July 9

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Colonial Electric Supply

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1972

📦 Logistics

🏭 Manufacturing

🏗️ Construction

Logistics • Manufacturing • Construction

Colonial Electric Supply is a supplier of electrical products and solutions, catering to various sectors including electrical contracting, general contracting, and manufacturing. Established in 1972, the company emphasizes customer service and is known for quality assurance and training programs. Colonial Electric offers a wide range of products such as wires, cables, LEDs, and solar solutions, alongside services like delivery and emergency support.

📋 Description

• Monitor and maintain call response and email dashboards • Ensure timely customer follow-ups from sales representatives • Support daily operations of Zoom Phone, Hiver, and Zoho CRM for marketing and sales teams • Oversee collection, analysis, and reporting of inside sales performance metrics • Follow up proactively with sales representatives • Escalate issues to management when necessary • Document workflows and suggest process improvements • Work independently in a fully remote environment • Monitor new tools and technologies that could improve communication and efficiency

🎯 Requirements

• Comfortable learning new systems and tools quickly • Highly organized, detail-oriented, and reliable • Strong communication skills and persistence in following up • Able to work independently and manage priorities in a remote setting • Previous experience with Zoom Phone, Zoho, or Hiver is a plus, but not required • Able to hold team members accountable while maintaining positive working relationships • Available during standard business hours, 8:00 AM–5:00 PM Eastern • Experience working with AI is a bonus

🏖️ Benefits

• Medical insurance with PPO or flexible health plan options • Tax-free health savings account • Comprehensive and affordable health coverage • Preventative care covered at 100% • Blue Cross Blue Shield national network access • Dental benefits, with annual exams, cleanings, and X-rays covered at 100% • Dental rollover benefits • Vision benefits, including yearly eye examinations and discounts on LASIK procedures • Access to 70,000 vision provider locations across the U.S. • 401(k) plan with Colonial Electric matching 25% of contributions up to 6% of annual earnings • Company-paid life insurance and AD&D insurance at zero cost for all full-time employees • Paid time off, including vacation, personal time, and paid holidays • Company-paid parental leave for birth or adoption • Additional benefits for employees and their families • Work-life balance • Dedicated training team and opportunities for promotion from within