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Account Representative

🔥 12 hours ago

🐊 Florida – Remote

infoinfo

💵 $49.4k - $60.9k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Coloplast's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Coloplast's site. Checked 53 minutes ago.

Logo of Coloplast

Coloplast

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Medical Devices

Coloplast is one of the most successful medical device companies in the world, dedicated to improving the lives of individuals with intimate healthcare needs. Founded in 1957, the company was inspired by a nurse's desire to help and an engineer's commitment to innovation. With a strong emphasis on collaboration, inclusion, and personal empowerment, Coloplast creates solutions that enhance the quality of life for millions globally. Their mission reflects a deep commitment to caring for individuals, making everyday life easier for those they serve.

📋 Description

• Service customers through inbound and outbound calls • Present and close customers on products and services • Handle Patient Enrollment and repeat order opportunities • Identify reasons for calls and document and route them for follow-up • Respond to customer questions and resolve inquiries • Process leads from external departments and complete follow-up and product offerings • Place outbound calls in response to customer inquiries and approved marketing leads • Research issues and communicate resolutions to customers • Complete and update records in Brightree according to Corporate Compliance Guidelines • Exceed quality and quantity performance standards • Support departmental leadership in achieving goals through task completion and continued training • Establish and maintain effective relationships with customers and co-workers • Maintain knowledge of policies, procedures, and required job skills • Follow housekeeping, quality, and safety procedures • Perform additional duties as directed by management

🎯 Requirements

• High school diploma or equivalent • Minimum of one year experience in the field • Willingness to engage in telephone direct sales • English/Spanish bilingual preferred • DME experience preferred • Brightree experience preferred • Call center experience a plus/desirable • Ability to take initiative and work independently • Clerical skills including proficiency with data entry and computer programs • Availability and flexibility in scheduling to meet changing business requirements • Compliance with applicable laws, regulations, the Advamed Code of Ethics, and company policies

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance plans • Company-sponsored wellness programs and mental health resources • Paid leave of absence for qualifying events • Generous paid parental leave for birthing and non-birthing parents • 401(k) plan with immediate company match vesting • Financial planning services • Corporate discount programs • Generous paid time off • Flexible work hours • Flexible work arrangement options may be available • Continuous learning and career advancement through training programs and mentorship • Tuition reimbursement • Recognition programs, peer recognition, bonuses, awards, and special events • Team-building activities • Volunteer opportunities • Company-sponsored events

Apply Now

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