
201 - 500 employees
💼 Consulting
🍽️ Food & Beverage
📦 Logistics
Consulting • Food & Beverage • Logistics
Compass Experience Labs is a company specializing in enhancing customer experiences through tailored solutions that drive customer loyalty and business growth. They integrate seamlessly with existing business systems to optimize customer interactions, offering 24/7 customer support, loyalty optimization, and systems optimization. Compass also provides recruitment optimization services through their end-to-end Recruitment Process Outsourcing (RPO) solutions. The company is committed to helping businesses achieve sustainable growth by improving customer satisfaction rates and conversion rates. They work across various industries, including subscription box services, apparel, and food & beverage, to deliver customized customer care strategies.
🔥 0 minutes ago
🐊 Florida, North Carolina, +4 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🎯 Recruiter
👻 Ghost score 10%
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201 - 500 employees
💼 Consulting
🍽️ Food & Beverage
📦 Logistics
Consulting • Food & Beverage • Logistics
Compass Experience Labs is a company specializing in enhancing customer experiences through tailored solutions that drive customer loyalty and business growth. They integrate seamlessly with existing business systems to optimize customer interactions, offering 24/7 customer support, loyalty optimization, and systems optimization. Compass also provides recruitment optimization services through their end-to-end Recruitment Process Outsourcing (RPO) solutions. The company is committed to helping businesses achieve sustainable growth by improving customer satisfaction rates and conversion rates. They work across various industries, including subscription box services, apparel, and food & beverage, to deliver customized customer care strategies.
• Serve as the primary Talent Acquisition partner for assigned business accounts • Build and maintain relationships with hiring managers, business leaders, HR, and other stakeholders • Conduct regular hiring reviews and provide recruitment progress updates, risks, challenges, and action plans • Understand business objectives, workforce requirements, organizational changes, and upcoming hiring needs • Define hiring priorities, timelines, candidate profiles, and recruitment strategies with stakeholders • Manage stakeholder expectations and communicate hiring risks and market challenges • Provide recommendations based on talent market insights, candidate availability, compensation, and hiring trends • Own the full recruitment lifecycle from requisition intake through onboarding • Lead recruitment kick-off meetings and establish hiring requirements and success profiles • Develop and execute sourcing strategies • Source and attract candidates through job boards, LinkedIn, referrals, direct sourcing, talent communities, and other channels • Conduct candidate screening and assessment • Manage interview coordination, candidate communication, feedback collection, and selection processes • Lead offer management and support offer negotiation • Partner with HR and Operations on pre-employment and onboarding • Maintain a strong candidate experience throughout the recruitment journey
• Must be located in Ohio, Florida, Georgia, Texas, North Carolina, Wisconsin, or Michigan • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field • 5+ years of Talent Acquisition / Recruitment experience • Preferably experience managing high-volume or complex hiring • Previous experience in a Recruitment Lead, TA Partner, Account Recruitment, BPO, or similar role preferred • Strong experience managing end-to-end recruitment processes • Proven experience partnering with hiring managers and senior business stakeholders • Strong sourcing and candidate assessment skills • Excellent communication, influencing, negotiation, and stakeholder management skills • Strong analytical and problem-solving abilities • Ability to manage multiple accounts, priorities, and hiring requirements simultaneously • Comfortable working in a fast-paced, target-driven environment • Ability to work 8:00 AM–5:00 PM EST, 5 days a week
• No commute • No office • No weekends • Fixed weekends off • Remote work setup
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