Business Support Specialist III

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80.2k - $94.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Compassion International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 Non-profit

🤲 Charity

🌍 Social Impact

Non-profit • Charity • Social Impact

Compassion International is a Christian child development ministry aimed at releasing children from spiritual, economic, social and physical poverty in Jesus’ name. The organization partners with over 8,000 local churches in 25 countries to provide holistic child development programs focused on individual children's needs, irrespective of caste, creed, class or religion. Their ministry emphasizes the importance of church involvement, a Christ-centered approach, and a commitment to integrity in their operations. Compassion International prioritizes child advocacy, child sponsorship, and community impact to improve the lives of children in poverty.

📋 Description

• Support Compassion's multi-year comprehensive donor fundraising campaign as a strategic business support partner to the Campaign Director and Campaign team • Provide advanced Director-level calendar management for high-volume, complex schedules, including prioritization, protected time, long-range visibility, conflict resolution, and calendar governance • Provide logistical and content planning for on-site and virtual meetings, including agendas, room reservations and setup, materials, audiovisual and technology requirements, catering, travel logistics, and presentation facilitation • Develop and deliver meeting notes, executive summaries, follow-up materials, and action-item tracking • Provide Director-level administrative support, including proofing/editing, expense management, travel planning, project lists, digital filing, deliverables, campaign talking points, and FAQs • Provide business support for donor campaign fundraising initiatives, special projects, communications, donor stewardship, workstreams, and campaign resources • Conduct Salesforce CRM research and data analysis, campaign metrics tracking and reporting, multi-year pledge support, activity logging, campaign planning and coordination, and data maintenance • Prepare materials for leadership and donor meetings and coordinate with internal teams on event data • Execute invoice requests and support vendor contracts • Prepare and relay communications about business operations and outcomes and contribute to change integration • Train and advise stakeholders on processes, guidelines, opportunities, projects, events, and strategies • Develop metrics, definitions, analyses, dashboards, tools, and artifacts for initiative status reporting • Partner across functions to integrate information and processes and contribute to Business Support management projects • Coach and provide expertise to other professionals and support staff • Uphold Compassion's ministry, cultural behaviors, child protection commitments, and prayer practices

🎯 Requirements

• Bachelor's Degree in a related field or equivalent education, experience, training, and/or certification • 7+ years of experience in this or a related field • Strong proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook • Ability to execute high-impact virtual meetings using advanced Teams and Zoom skills, including presentations, meeting controls, breakout rooms, recordings, participant support, and real-time issue resolution • Experience managing multiple complex calendars/schedules, travel arrangements, and expenses • Technical fluency and ability to learn new systems quickly • Excellent interpersonal and communication skills; ability to build alliances, influence, and negotiate • Proactive approach and independent work style; ability to navigate ambiguity, solve problems, and execute complex tasks with minimal oversight • Heart for providing incredible support to leaders and teams • Ability to travel up to 10% of normal schedule • Maintains a personal relationship with Jesus Christ and consistently witnesses for Jesus Christ • Commitment to Compassion's Statement of Commitment to Child Protection and Code of Conduct • Salesforce or other CRM software experience is a plus

🏖️ Benefits

• Generous paid time off • 10% contribution to a 403(b) retirement fund on top of salary • Excellent healthcare coverage • Free short-term professional counseling • Regular chapel services, prayer groups, and department devotionals