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Customer Business Manager, Convenience Channel

🕒 September 3

🏈 Ohio, Michigan – Remote

infoinfo

💵 $82k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of Conagra Brands

Conagra Brands

10,000+ employees

Founded 1919

📣 Marketing

📦 Logistics

🍽️ Food & Beverage

Marketing • Logistics • Food & Beverage

Conagra Brands is a leading food company passionate about creating impactful and inclusive culture within the food industry. Known for producing a wide variety of consumer food products such as popcorn, brownies, vegetables, and single-serve meals, Conagra is committed to diversity, inclusion, and supporting its team in personal development. With a significant presence across the United States, Canada, and Mexico, the company emphasizes ethical practices, consumer focus, broad-mindedness, and agility in its operations. Conagra Brands prides itself on being one of the best places to work and is an affirmative action and equal opportunity employer.

📋 Description

• Manage regional convenience chains and distributors across Ohio, Michigan, and Indiana • Maximize sales through advanced business planning, forecasting, analytics, and category management • Build relationships with customer partners and collaborate with internal sales and marketing teams • Manage customer business plans and resolve customer issues • Prepare sales and financial reporting to deliver volume, profit, and share growth • Negotiate slotting agreements and terms of trade activities • Create and present customer business reviews • Secure customer approval for in-store activation programs • Maintain merchandising grids and distribution tracking • Address retail pricing issues and routine supply and service challenges • Secure orders for display racks and merchandising opportunities • Communicate policy changes, discontinued items, pricing actions, recalls, and product quality concerns to customers • Manage customer and consumer complaints • Use product, category, customer, and consumer insights to identify opportunities and develop selling presentations • Lead new product launches and expand distribution across assigned accounts • Manage the full Conagra portfolio within assigned customers • Conduct sales analytics and provide recommendations supporting customer and company objectives • Develop annual business plans and achieve sales and profitability goals • Align customer strategies with company objectives to build collaborative business plans • Monitor trade activity execution, evaluate business risks and opportunities, and analyze customer-specific and syndicated reports • Partner across a matrix organization to communicate priorities, support retail execution, and align with internal stakeholders

🎯 Requirements

• Bachelor's degree required • 3+ years of related industry experience, including 1+ years in a broker, sales analyst, or similar customer-facing sales role • Experience negotiating customer agreements and managing business relationships • Experience with customer P&L management and trade spending • Strong business analytics, forecasting, and reporting capabilities • Experience working within a matrix organization and partnering with multiple stakeholders • Strong presentation, communication, and relationship management skills • Experience using category, shopper, and consumer insights to drive business decisions • Must be located in Ohio, Michigan, or Indiana

🏖️ Benefits

• Comprehensive healthcare plans • Wellness incentive program • Mental wellbeing support • Fitness reimbursement • Bonus incentive opportunity • Matching 401(k) • Stock purchase plan • Career development opportunities • Employee resource groups • On-demand learning • Tuition reimbursement • Paid-time off • Parental leave • Flexible work-schedules (subject to your location and role) • Volunteer opportunities

Apply Now

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