Intake Portal Processor

🔥 9 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Concierge Home Care

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Concierge Home Care is a Florida-based home healthcare agency that provides personalized in-home care services for seniors, helping them manage chronic conditions and remain safely in their homes. The company operates in hundreds of cities across Florida, employs carefully screened and insured caregivers, uses multidisciplinary care plans, coordinates with discharge planners and healthcare professionals, and assists with Medicare and insurance coverage. It also offers career opportunities, a franchise/network option for other home health agency owners, and emphasizes HIPAA-compliant practices and community-focused care.

📋 Description

• Receive and process incoming patient referrals from hospital portals and referral sources • Coordinate with hospital case managers and discharge planners to obtain missing documentation • Enter and maintain accurate patient demographics, insurance, and clinical information within the EMR system • Communicate with referring providers to confirm documentation accuracy and completeness • Maintain confidential referral records in compliance with HIPAA regulations • Ensure all patient information is organized, accurate, and properly documented • Assist with intake workflow tasks, patient inquiries, and referral coordination • Support overall intake team operations and communication • Serve as the first step in the patient care process by managing incoming referrals, verifying information, and coordinating with hospitals and referral partners

🎯 Requirements

• 1 year of recent experience with medical referral processing • 1 year of recent experience navigating EMR systems • 1 year of recent experience with hospital referral portals • 1 year of recent experience with insurance verification and eligibility processing • Florida residency required • Must live within 30 minutes of a Concierge Home Care branch location • Access to a quiet, HIPAA-compliant home workspace • Strong organizational and multitasking abilities • Excellent communication and customer service skills • High attention to detail and accuracy • Your application for employment may require successful completion of an AHCA Level 2 background screening • Preferred: clinical background (LPN, Medical Assistant, CNA, etc.) • Preferred: familiarity with multiple EMR platforms • Preferred: experience working in high-volume referral environments

🏖️ Benefits

• Remote position • Consistent schedule • Structured onboarding and training • Opportunities for professional growth within the intake and operations teams • Supportive leadership and collaborative team environment • Ongoing professional development opportunities • Exposure to high-volume healthcare intake operations • Career advancement pathways within Concierge Home Care • Health insurance begins after your first 30 days of employment • Start earning PTO from day one • Quarterly bonus opportunities • 401(k) retirement plan • Employee Assistance Program (EAP) • Employee referral bonuses ($1,000 bonus for every full-time or modified full-time clinician you refer and we hire!) • Work-life balance • Meaningful one-on-one patient care

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