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Non-Medical Transportation Processor

🔥 23 minutes ago

🏄 California – Remote

infoinfo

đź’µ $44.8k - $64k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Gainwell Technologies's careers page, not through a job board

First seen by Remote Rocketship 23 minutes ago

Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

đź’Ľ Consulting

📦 Logistics

⚕️ Healthcare Insurance

đź’° Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

đź“‹ Description

• Review and process incoming NMT requests submitted via email, fax, or other approved channels • Validate beneficiary eligibility and appointment details in accordance with program criteria • Coordinate with transportation providers to schedule rides, confirm availability, and ensure timely service • Document all request details and outcomes in the designated system per Standard Operating Procedures (SOPs) • Respond to inquiries from beneficiaries, providers, and internal teams regarding NMT services • Support Medi-Cal beneficiaries by coordinating transportation for eligible medical-related appointments, including doctor visits, prescription pickups, physical therapy, and other approved services

🎯 Requirements

• High school diploma or GED required • Minimum 6 months of customer service or administrative experience; healthcare or transportation coordination preferred • Strong attention to detail and ability to follow structured processes • Proficiency with Microsoft Office Suite (Word, Outlook, Teams) and internet browsers • Experience navigating case management or help desk systems is a plus • Must reside within 50 miles of the West Sacramento office

🏖️ Benefits

• Remote work flexibility • Training provided on Medi-Cal NMT program guidelines and Gainwell systems • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Learning and career development opportunities

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