Child Support Call Center Agent

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $16 - $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Handle inbound calls for the New Jersey Department of Human Services Office of Child Support • Respond to telephone inquiries and concerns using approved procedures and guidelines • Answer questions about child support payment history and account histories • Reset caller personal identification when callers cannot self-serve in the Interactive Voice Response system • Gather information, research and resolve inquiries, and document customer calls • Read and interpret documents on file • Retain and apply a large amount of information • Professionally respond to escalated calls • Communicate appropriate resolution options promptly • Review customer needs and inform customers about available services and resources

🎯 Requirements

• High School diploma or GED • Background and drug screening required • 2 years of high-volume call center or Customer Service experience • Computer system experience with data entry and database documentation knowledge • Typing speed of 30 WPM • Two screens/monitors required • Own equipment required; Mac is not compatible • Internet speed of at least 400 Mbps • Intel Core i5 or higher, or AMD Ryzen 5 5000 or higher • Laptop or desktop with a 14” screen or higher; external 20” or higher recommended • Windows 10 OS 64 bit • Minimum 8 GB RAM; 16 GB recommended • Ethernet cable 50 feet or longer • Must provide two screenshots to approve working from home • Bilingual English and Spanish applicants receive the bilingual pay rate

🏖️ Benefits

• Benefits from day one (medical, dental, vision) for eligible roles • Paid time off and holidays • Paid training • Career growth and advancement opportunities • Supportive and inclusive work environment • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Potential bonus or incentive based on business need