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Senior Defined Benefits Technical Lead Analyst

Job not on LinkedIn

đŸ”„ 2 minutes ago

đŸ‡ș🇾 United States – Remote

đŸ’” $85k - $95k / year

⏰ Full Time

🟠 Senior

đŸ§‘â€đŸ’» Full-stack Engineer

Where this job comes from

Posted on Conduent's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Conduent

Conduent

10,000+ employees

Founded 2017

đŸ„ Healthcare

📩 Logistics

đŸ’Œ Consulting

💰 Venture Round on 2009-01

Healthcare ‱ Logistics ‱ Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

‱ Serve as the subject matter expert for Defined Benefits administration and LWConnect functionality ‱ Partner with Client and CSM on systemic changes, enhancements, requirements, and issue resolution ‱ Coordinate work with OTS and other technology teams to ensure successful delivery of system changes ‱ Translate Defined Benefits plan provisions and business requirements into functional and technical requirements ‱ Support pension administration processes including benefit calculations, eligibility, participant data, and plan rules ‱ Lead requirements gathering, impact analysis, system enhancements, testing, and UAT ‱ Analyze complex system and data issues, perform root cause analysis, and recommend solutions ‱ Guide Business Analysts and SMEs through project activities and deliverables ‱ Develop process flows, requirements, user documentation, and training materials ‱ Act as a liaison between business, operations, client, and technology teams ‱ Communicate complex technical information to technical and non-technical stakeholders

🎯 Requirements

‱ Strong experience with Defined Benefits pension administration ‱ Experience supporting pension/benefits administration systems ‱ Strong Business Analyst, Systems Analyst, or Technical Analyst experience ‱ Knowledge of Defined Benefits plan provisions, benefit calculations, eligibility, and participant data ‱ Experience with requirements gathering, system changes, testing, and UAT ‱ Strong analytical and problem-solving skills, including root cause analysis ‱ Experience working across business and technical teams ‱ Ability to work independently and lead complex assignments ‱ LWConnect experience strongly preferred ‱ Previous experience serving as a Technical Lead or Defined Benefits SME preferred ‱ Experience coordinating technology work with OTS or similar technical delivery teams preferred ‱ Experience with Tableau or other data visualization/reporting tools preferred ‱ College or university degree or equivalent relevant experience preferred ‱ Must provide vaccination status where legally permissible for US applicants

đŸ–ïž Benefits

‱ Health insurance coverage ‱ Voluntary dental and vision programs ‱ Life and disability insurance ‱ Retirement savings plan ‱ Paid holidays ‱ Paid time off (PTO) or vacation and/or sick time ‱ Potential bonus or incentive based on business need

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