SMB Onboarding Manager

🔥 18 hours ago

⛰️ Colorado, Florida, +5 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Connecteam

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

👥 HR Tech

⚡ Productivity

B2B • HR Tech • Productivity

Connecteam is a workforce management platform designed to streamline daily operations for businesses. It offers features like time tracking, scheduling, task management, and employee communication, all in one app, making it easier for teams to stay connected and engaged, particularly in industries with deskless employees. Connecteam supports HR functions such as onboarding, training, and compliance, helping companies manage their workforce effectively and boost productivity.

📋 Description

• Manage the end-to-end onboarding process for SMB customers, from kick-off call to activation • Deliver tailored training sessions to help clients configure and implement Connecteam based on their unique business needs • Guide customers to quick wins that showcase the platform’s value and increase adoption • Ensure customers establish strong usage habits that drive retention and satisfaction • Identify at-risk clients early and create proactive strategies to mitigate churn

🎯 Requirements

• 2+ years of experience in SaaS onboarding, implementation, or customer-facing roles — MUST • Experience working with SMB clients — strong advantage • Strong presentation and training skills • Tech-savvy with the ability to quickly learn and explain software solutions • High level of organization and ability to manage multiple onboarding projects simultaneously • Team player who thrives in a dynamic, fast-paced startup environment • Positive attitude, empathy, and high energy

🏖️ Benefits

• Employee training and professional development • Weekly happy hours • Holiday parties • Encouraging, caring, and supportive work environment

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