Senior Channel Partner Services Specialist

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $76.5k - $97.9k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

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Connection

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.

📋 Description

• Provide pre-sales technical consulting and contracting for XaaS solution sales. • Conduct assessments to understand client challenges and business objectives related to XaaS solutions. • Lead solution design with Solution Architects and sellers across assigned sales regions. • Present technical solution configurations, pricing, and applicable services based on client needs. • Collaborate with partners and cross-functional teams to design technical solutions. • Advise and manage pricing programs with referral providers. • Manage deal registration and coordinate best-fit suppliers for co-sell motions. • Serve as subject matter expert to Account Managers and the Technical Services organization on XaaS referral subscription solutions and programs. • Engage Technology Practices to optimize client results. • Develop business opportunities and identify XaaS opportunities and target accounts with Account Managers and Sales Leadership. • Use company and external tools to identify strategic prospects. • Participate in customer and prospect calls to discover and qualify advanced technology opportunities. • Forecast and manage pipeline to meet monthly recurring revenue targets. • Maintain professional development, technology knowledge, and certifications. • Attend industry and manufacturer training sessions. • Use sales enablement strategies to educate the selling organization on XaaS growth strategies. • Lead creation and presentation of technical training. • Coach Account Managers on XaaS technologies and partner offerings. • Support XaaS and Connectivity marketplace partners and update training materials.

🎯 Requirements

• Proficient use of Microsoft Office, including Excel and PowerPoint, Microsoft Teams, and relevant internal business systems • IT aptitude and willingness to continually learn and apply the latest technologies • Advanced working knowledge of XaaS partner-specific technology • Advanced working knowledge of XaaS technologies and related product solutions • Ability to provide technical solutions based on customer needs • Proven experience in technology/software partner and indirect channel management • Strong negotiation skills • Proven experience managing multiple projects and delivering expectations internally and with clients • Proven success collaborating with sales, internal colleagues, and external partners to solve technical and support solution renewal/add-on scenarios • Account planning experience with up-sell and cross-sell strategies for monthly XaaS services and solutions • Ability to stay current and train in Server, Storage, Networking, Collaboration, Security, Cloud Compute, and Connectivity • Customer-oriented approach with ability to listen to and anticipate customer needs • Problem-solving and analytical abilities • Ability to explain and demonstrate customer value propositions clearly • Ability to assess customer business systems requirements • Excellent time management and organizational skills • Ability to document activities, plan schedules, monitor performance, and manage priorities and deadlines • Reasoning ability to define problems, collect data, establish facts, and draw valid conclusions and solution recommendations • Strong executional skills • Strong interpersonal and proactive communication skills • Self-motivated and results-driven • Bachelor's Degree in Marketing, Business, Computer Science, IT, or similar field, or equivalent experience • 6–8 years of equivalent experience stated as an alternative to the degree • Required certifications/licenses/registrations include UCaaS/CCaaS, Connectivity, Colocation, Security, SD-WAN, and SASE options

🏖️ Benefits

• Strong base salary • Quarterly MBO bonus • Other monetary incentives • 401k plans • Medical insurance • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off package • Vacation time • Care time • Wellness Time Off days • Volunteer Time Off days