Director of Business Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clutch

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

✈️ Travel

💼 Consulting

Marketing • Travel • Consulting

Clutch is a results-driven consulting firm that redefines traditional consulting methods through a human-centered approach. By focusing on data-driven solutions, Clutch addresses gaps in business processes for companies of all sizes, including government entities, small businesses, and financial institutions. It specializes in marketing, communications, and event management, and utilizes proprietary tools and resources to drive transformational outcomes. Notably, Clutch applies a Human Transformation Approach to re-integrate human elements often overlooked by technology-led solutions. It offers AI-driven insights to predict and quantify human emotions, enhancing understanding and support for entrepreneurs and the startup marketplace.

📋 Description

• Own Clutch’s annual planning cycle end to end, including the operating plan, goals, and trade-offs • Run the company’s OKR cycles and coach functional leaders on effective goals • Deliver client margin and cost-to-serve analysis • Establish the operating cadence, including reviews, ownership, and pre-read materials • Define company metrics with named owners • Make margin and cost-to-serve analysis repeatable • Shorten reporting cycles and introduce mid-quarter checks • Report which OKRs landed, which did not, and why • Address cross-functional questions involving pricing, capacity, build-versus-buy, and headcount allocation • Own the source of truth for business analytics, including unit economics, cost-to-serve, and cohort performance • Pressure-test plans, forecasts, and business cases before executive or board review • Develop the future structure and growth plan for the Business Operations function • Report to the VP of Finance and work cross-functionally with Sales, Marketing, Product, Engineering, Customer Success, and the executive team

🎯 Requirements

• 8+ years in business operations, strategy and operations, or FP&A • Experience inside a fast-scaling SaaS or fintech company • Installed an operating cadence such as OKRs, plus business reviews and annual planning • Hands-on experience building and maintaining reporting • Strong Excel and Sheets skills • SQL proficiency • Experience with BI tools such as Looker, Tableau, or Sigma • Working command of SaaS and unit economics, including gross margin, cost-to-serve, CAC/LTV, and NRR • Ability to build defensible models from messy inputs • Track record of running annual planning and margin or cost-efficiency analysis in parallel under time pressure • Credibility with senior stakeholders and ability to challenge leaders’ numbers constructively • Willingness to operate as a standalone function initially • Strong writing skills • Practical fluency with AI tools • Nice to have: strategy consulting, growth equity, or investment banking background • Nice to have: exposure to financial services, lending, or credit unions • Must be legally authorized to work in the United States; sponsorship question included in application

🏖️ Benefits

• Remote work from anywhere • Twice-yearly off-sites • Flexible PTO days • Stock options • Home office setup budget • Work-related travel and co-working budget • Health and dental insurance plans