Technical Account Manager

🔥 23 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $110k - $180k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Account Manager

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Contruent

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1994

🏗️ Construction

🏢 Enterprise

☁️ SaaS

Construction • Enterprise • SaaS

Contruent is a leading provider of lifecycle cost management solutions designed to optimize project spend and performance for large-scale construction projects. Their intuitive, configurable software-as-a-service (SaaS) is immediately deployable and helps engineering and construction firms enhance collaboration and visibility, thus minimizing risk and maximizing project success. With over 25 years of industry expertise, Contruent serves a wide range of industries including mining, oil and gas, infrastructure, and energy, providing tools for cost management, project controls, contract management, and more. Their solutions foster better decision-making through advanced data orchestration, executive dashboards, and integration with enterprise resource planning (ERP) systems.

📋 Description

• Serve as the primary technical point of contact for assigned enterprise accounts • Develop a deep understanding of customer objectives and environments • Serve as a long-term technical advisor • Own the technical health of customer environments • Conduct assessments, release planning, and best-practice reviews • Guide architecture and configuration strategy • Lead resolution of complex technical issues • Drive root cause analysis and prevention • Maintain customer confidence during high-impact events • Support renewals with technical insight • Identify expansion opportunities • Contribute to QBRs and executive reviews • Act as a bridge between customers and internal teams • Partner with Professional Services • Share best practices

🎯 Requirements

• 7+ years experience in enterprise SaaS or related roles • Previous experience using Contruent Enterprise (formerly Ares Prism) • Experience supporting complex enterprise customers • Project controls or capital project systems expertise • Strong communication and executive presence • Ability to travel occasionally domestically and internationally

🏖️ Benefits

• Occasional domestic and international travel • Post-sales, non-quota-carrying role supporting retention and expansion

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