Director – Technical Operations Management

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $245k - $351k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Convera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Convera is a company that provides global payment solutions and risk management services to businesses and individuals. With a presence in over 200 countries and territories, Convera offers services like international vendor payments, currency conversion, and cash management. They cater to a diverse range of sectors including education, financial institutions, and healthcare. Convera is particularly focused on aiding global commerce through streamlined cross-border transactions and helping clients manage currency risks with strategies like forward contracts and options.

📋 Description

• Lead enterprise-wide initiatives to document, standardize, and continuously improve critical business processes • Establish governance and best practices for process documentation, operational controls, and runbook management • Identify, prioritize, and drive process improvement opportunities that reduce operational friction, cost, and risk • Partner with Product and Engineering teams to define, prioritize, and deliver automation initiatives with measurable business outcomes • Develop business cases and executive reporting that quantify operational improvements, productivity gains, customer impact, and financial ROI • Influence leaders across multiple functions to strengthen operational maturity, improve service levels, and build a culture of continuous improvement • Report to the Head of Portfolio & Operations Management • Partner across Operations, Product, Technology, Finance, Risk, Compliance, and Commercial teams

🎯 Requirements

• 15+ years significant experience leading operational excellence, process improvement, business transformation, or in complex global organizations • Demonstrated success driving cross-functional initiatives and delivering outcomes through influence rather than direct authority • Strong knowledge of process improvement frameworks such as Lean, Six Sigma, BPM, ITIL, or similar methodologies • Experience building business cases, quantifying ROI, and presenting recommendations to senior executives • Proven ability to partner with Product and Technology organizations to identify and implement automation solutions • Financial services, payments, or other highly regulated industry experience preferred • Relevant certifications (Lean Six Sigma, PMP, ITIL) are a plus

🏖️ Benefits

• Competitive salary package • Great career growth and development opportunities in a global organization • Corporate benefits programme • Health insurance (medical, dental, vision) • Retirement savings plan • Paid time off, holidays, and parental leave • Wellness programs and mental health resources