Director, DevOps, Support, Operations

🔥 7 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $152k - $230k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE Aerospace

WebsiteLinkedInAll Job Openings

10,000+ employees

🚀 Aerospace

🏭 Manufacturing

🎖️ Defense

💰 $2G Post-IPO Debt - GE Aerospace on 2025-07

Aerospace • Manufacturing • Defense

GE Aerospace is a global aerospace company that designs, manufactures, and services jet engines, components, and integrated systems for commercial and military aircraft. Headquartered in Cincinnati, Ohio, the company operates 60+ manufacturing locations, 15+ overhaul and component repair sites, and multiple engineering centers across 24 countries, employing roughly 53,000 people. GE Aerospace invests heavily in R&D (reported $2. 75B including customer/partner funding), supports large-scale commercial aviation (3. 4 billion passengers flew with GE technology in 2024) and maintains a fleet of about 45,000 engines in service. The company emphasizes U. S. manufacturing, workforce development, and a lean operating model called FLIGHT DECK, and is a major defense supplier supporting military aviation.

📋 Description

• Keep the Defense and Systems Customer Experience application portfolio secure, reliable, and compliant • Lead operations and application engineers and establish operational discipline for the portfolio • Own vulnerability remediation and high-priority application defects against BISO policies, scanning cadence, and severity SLAs • Ensure DSCX applications comply with the BISO’s D&S-wide program, including CMMC obligations • Maintain remediation backlogs with named owners and target dates; escalate blocked remediation • Reduce manual operational work and manage the automation backlog and burn-down • Set and enforce infrastructure-as-code standards • Engineer fixes and process changes to eliminate recurring incidents • Define and report SLAs, SLOs, and SLIs for uptime, latency, and vendor performance • Track, triage, and resolve product defects through ServiceNow • Lead blameless post-mortems and track action items to closure • Run Daily Visual Management for incident load, remediation aging, and defect status • Create roadmaps for retiring, rewriting, or absorbing legacy applications and reports into the AI product vision • Own migration plans, timelines, and stakeholder communication for sunsetting systems • Manage on-call rotations, escalation paths, Sev 1 incident response, disaster recovery, and business continuity plans • Own emergency contact lists • Manage vendor renewals, certifications, billing, and technical support relationships • Lead, coach, and develop the operations team, including hiring, performance management, and talent development • Establish a culture of ownership, blamelessness, and continuous improvement

🎯 Requirements

• Bachelor’s degree from an accredited university or college with minimum of 8 years of professional experience OR Associate’s degree with minimum of 11 years of professional experience OR High School Diploma with minimum of 13 years of professional experience • Minimum 5 years of professional experience in Application Operations and IT • Legal authorization to work in the U.S.; employment visa sponsorship is not available • Ability to meet U.S. Person status requirements for access to U.S. export-controlled information • Deep expertise running production software at enterprise scale • Experience with SLI and SLO definition, error budgets, incident command, blameless post-incident reviews, and vulnerability remediation against severity SLAs • Fluency with AWS, hybrid cloud and on-premise deployment models, infrastructure as code, and ServiceNow • Palantir Foundry experience is a strong plus • Understanding of security operating models, policy, scanning cadence, and severity SLA standards • Experience with application lifecycle and legacy sunsetting, disaster recovery, and business continuity planning • Three or more years leading an operations, reliability, or infrastructure team, including hiring and performance management • Experience managing vendor relationships, renewals, and support commitments • Knowledge of FAR, DCMA audit readiness, CMMC, CUI, and export control obligations • Military experience is equivalent to professional experience

🏖️ Benefits

• Medical, dental, vision, and prescription drug coverage • Health Coach access • Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services • GE Aerospace Retirement Savings Plan • 401(k) savings plan with company matching contributions • Company retirement contributions • Fidelity resources and planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability insurance • Life insurance • Paid time off for vacation or illness • Professional development • Relocation assistance • Annual discretionary bonus • Commission based on the plan • Up to 15% travel for vendor engagement and site support