Senior Manager, Digital & Omnichannel Marketing – Customer Experience

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $155k - $205.1k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Corcept Therapeutics

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1997

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

💰 $525.3k Post-IPO Equity on 2012-04

Healthcare • Biotechnology • Pharmaceuticals

Corcept Therapeutics is a biopharmaceutical company focused on unlocking the potential of cortisol modulation to revolutionize the treatment of serious diseases. The company is dedicated to understanding and modulating cortisol activity at the glucocorticoid receptor to develop novel treatments for severe disorders. With more than 30 ongoing studies, Corcept is building a scientific foundation to deliver new approaches in fields such as endocrinology, oncology, metabolism, and neurology. The company aims to bring innovative therapies to patients by exploring new possibilities in cortisol modulation science.

📋 Description

• Support strategy, development, and tactical execution focused on experience content and marketing automation for Corcept’s endocrinology products • Provide subject matter expertise on integrating marketing automation technologies and capabilities • Maintain understanding of marketing automation platforms and their integration with digital channels • Develop and oversee comprehensive marketing automation and non-personal promotional strategy • Identify and disseminate journey orchestration, marketing automation, and digital channel best practices • Partner with internal stakeholders and agency partners on omnichannel and ecosystem optimization • Translate strategic direction and campaign materials into comprehensive digital, multi-channel tactical plans and digital assets • Coordinate timely legal, regulatory, and compliance review and approval of digital promotional materials • Oversee agency relationships, marketing tactics, launch delivery, annual budget planning, monthly reconciliation, and resource reallocation • Develop and track KPIs for audience engagement and market traction, using insights to refine strategies • Develop presentations and reports translating insights into strategic digital marketing recommendations • Report to the Associate Director of Digital and Omnichannel Marketing

🎯 Requirements

• Strong knowledge of digital / non-personal promotions market dynamics and marketing automation, including customer relationship management, digital marketing tools, and website content management systems • Proven ability to execute multiple/complex initiatives within the marketing mix requiring tactful cross-functional execution • Experience in AI/Machine Learning initiatives from initiation through completion, with focus on automated deployment • Strong experience with digital promotions including first-party and third-party assets • Experience managing Email Delivery and Automation, Website Assembly, and/or Digital Media optimization • Ability to work with external agencies and internal stakeholders to develop programs and materials and manage marketing channel ecosystems • Strong analytical skills and ability to turn data insights into actionable marketing strategy • Strong verbal, written, and interpersonal communication skills • Understanding of pharmaceutical regulatory requirements and their impact on marketing materials • Ability to manage budgets, including expense budget planning and tracking • Ability to travel up to 25–30% of the time • Bachelor degree in Marketing, Information Systems, Computer Science, Business Administration, or a related field (listed under preferred education) • 5+ years of experience in digital marketing, marketing automation, or marketing, including at least 2 years in pharmaceutical/biotech • Biotechnology or pharmaceutical industry experience, including understanding of regulatory constraints, Promotional Review Committee approval processes, and data governance requirements such as CCPA, CPRA, and GDPR • Must be currently authorized to work in the United States on a full-time basis

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