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Business Systems Analyst

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 11%

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Logo of Cordance

Cordance

201 - 500 employees

Founded 2021

🤝 B2B

💳 Fintech

☁️ SaaS

B2B • Fintech • SaaS

Cordance is a young company with a long history, dedicated to partnering with founder-run businesses to provide financial and strategic support for their growth. Leverage their extensive operational expertise and resources, they focus on customized growth journeys for their partners, ensuring that quality, talent, and culture are preserved. Cordance aims to build long-term partnerships geared towards sustainable success.

📋 Description

• Own day-to-day administration of HubSpot across CRM and marketing, including campaigns, lists, workflows, lifecycle stages, data management, and new configurations. • Support Marketing and Sales Development teams by translating business needs into scalable system solutions and reliable processes. • Build and maintain understanding of data flows across CRM, quote-to-cash, ERP, and the data platform. • Assess downstream impact of proposed changes and identify dependencies, risks, and data-quality concerns across connected systems. • Partner with business-unit presidents, general managers, functional leaders, technical partners, and system users to gather requirements and create documentation, user stories, and actionable tickets. • Triage and scope incoming requests, resolve issues within ownership, and route execution work to appropriate global administration resources. • Clarify incomplete requests and help stakeholders define desired outcomes, requirements, and priorities. • Support system integrations and onboarding of new business units involving the CRM or marketing technology stack. • Develop and maintain system documentation, operating standards, and SOPs. • Identify opportunities to improve system adoption, data integrity, workflow efficiency, and user experience.

🎯 Requirements

• 3 or more years of experience in business systems, CRM administration, revenue systems, or a related role. • Strong hands-on HubSpot administration experience across both CRM and Marketing Hub. • Demonstrated ability to work across multiple systems and reason through data flows, integrations, dependencies, and downstream impacts. • Experience gathering requirements and translating business needs into clear documentation, user stories, or technical tickets. • Strong written and verbal English communication skills. • Ability to work US business hours in a remote environment. • Experience in a multi-entity, acquisitive, private-equity-backed, or B2B SaaS environment. • Working knowledge of marketing operations concepts, including lists, workflows, lead lifecycle management, and data hygiene. • Exposure to Salesforce, NetSuite, an integration platform such as Workato, data hygiene tools such as Insycle, or reporting tools such as Lightdash is preferred. • Final candidate must be able to pass a background check. • Cordance does not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies.

🏖️ Benefits

• Comprehensive Health Coverage: Coverage begins on your first day of employment. • 401K Plan (US): 1:1 match for the first 3% of contributions and 0.5:1 match for the next 2%; 4% match when contributing 5% of salary; pre-tax and Roth options; eligible the first of the month after 90 days; immediately vested. • RRSP (CAN): 1:1 match for the first 3% of contributions and 0.5:1 match for the next 2%; 4% match when contributing 5% of salary; pre-tax and Roth options; eligible the first of the month after 90 days; immediately vested. • Flexible PTO: uncapped paid time off. • 12 weeks paid parental leave for all employees. • Monthly remote-work stipend of $75 USD / $140 CAD for phone and internet. • Generous holiday schedule. • Reasonable accommodations for applicants and employees with disabilities.

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