Senior Solutions Engineer

🔥 20 hours ago

🌐 United States, United Kingdom – Remote

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💵 $120k - $140k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Cordial

Cordial

51 - 200 employees

Founded 2014

📣 Marketing

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

Cordial is a marketing technology company that specializes in cross-channel messaging and data-driven personalization. It offers a suite of tools including AI-driven customer data platform, journey orchestration, and identity resolution to enhance the personalization of marketing campaigns across email, SMS, and mobile apps. Cordial integrates customer data and orchestrates campaigns to drive higher revenue per message and improve marketer productivity, earning recognition for its AI capabilities. The platform helps businesses understand customer behaviors, create unified profiles, and execute marketing strategies at scale, all while ensuring a more human user experience.

📋 Description

• Guide Cordial clients through successful implementation of the platform and third-party integrations • Serve as a Cordial platform subject matter expert and consult directly with clients • Help clients apply product features and enhancements to business goals • Develop and share client best practices • Help clients implement Cordial’s RESTful API and JavaScript Snippet in their marketing stacks • Identify issues, recognize patterns, propose solutions, and create repeatable processes and documentation • Enable clients to use dynamic scripting for email and machine learning capabilities • Design data structures that integrate downstream with Cordial’s object model • Manage internal stakeholder and external client expectations on projects and timelines • Collaborate with Product, Client Success, Strategy, Support, and Sales teams to improve adoption and meet client goals • Document and record completed project work

🎯 Requirements

• BS in Computer Science or a closely related field • Minimum of 4 years of experience in professional services • Track record of driving successful implementations and managing client projects • Strong understanding of RESTful APIs • Comfortable with JSON data structures • Ability to read/write HTML, CSS, and JavaScript • Experience with PHP or another programming language • Ability to use Browser Developer Tools • Understanding of SQL and NoSQL differences • Ability to handle difficult or unexpected technical issues and complex business challenges • Ability to work with senior-level marketers, IT/systems integrators, and marketing technology and services partners • Ability to manage multiple concurrent projects with varying complexity and priority • Ability to collaborate with Experience Management, Strategy, Support, Product, Engineering, Sales, and Executive teams • Track record of delivering results in a dynamic, autonomous startup environment • Resume must be named FIRSTNAME-LASTNAME-CORDIAL2026 • Resume must be submitted as PDF or Word (.docx) • Must not require visa sponsorship, visa transfer, immigration support, or employment-related immigration documentation for new hires

🏖️ Benefits

• Equity and bonus • United States: medical, dental, vision, and life benefits • United States: 401k match • United States: flexible time off • United States: childcare yearly reimbursements • United States: continued education yearly reimbursements • United Kingdom: reimbursement for private medical insurance • United Kingdom: pension scheme • United Kingdom: flexible time off • United Kingdom: professional development yearly reimbursements • Healthy work/life balance • Dedication to DE&I efforts • Respectful and open culture

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