Passenger Agent

🔥 13 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Corpay

WebsiteLinkedInAll Job Openings

10,000+ employees

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

Corpay is a corporate payments company that helps businesses manage spend, payables, and global transactions. It provides commercial card programs (physical, virtual and prepaid cards), AP automation (invoice, PO, and payments automation with ERP integrations), cross-border payments and currency risk management, fuel & fleet cards, workforce lodging/travel solutions, and an integrated platform called Corpay Complete. Corpay serves businesses worldwide, manages hundreds of billions in payments annually, and emphasizes automation, controls, rebates, and real-time visibility.

📋 Description

• Arrange hotel accommodation and ground transportation for distressed passengers • Manage urgent and last-minute passenger relocations • Receive and respond to booking requirements through the ConneX App, email, chat, telephone, system notifications, and walk-ups • Coordinate with scheduling teams, internal departments, management, vendors, and passenger support desks • Source suitable and compliant hotel options when contracted hotels are unavailable or sold out • Obtain airline approval for non-compliant accommodation options and record approval details in ConneX notes • Process vendor payments according to system settings and contractual payment terms • Record reservations, agreements, approvals, and background details in TA Connections systems • Monitor access to required systems, tools, and resources and report issues to the shift supervisor • Use relevant systems and technology to process, track, and report booking transactions • Support IT, Billing, and Commission Collections teams with data gathering, folio collection, payment-related activities, and issue resolution • Maintain attendance, punctuality, break compliance, and adherence to company policies • Report workplace incidents to the supervisor on shift and/or HR • Support special projects and complete other assigned duties

🎯 Requirements

• High school diploma or GED required • Some college education preferred • Previous customer service, travel, hospitality, or call centre experience preferred • Strong interpersonal, customer relationship, and communication skills • Excellent written communication and negotiation skills • Strong organisational skills and ability to manage multiple priorities under pressure • Ability to work independently and contribute effectively as part of a team • Comfortable communicating with clients, vendors, and business partners via phone and electronic channels • Familiarity with hotel sourcing, rate negotiation, and hotel market requirements is an advantage • General understanding of ConneX or similar booking systems preferred • Strong computer skills and confidence using multiple systems simultaneously • Willingness to work shifts, including extended hours during irregular operations • Reliable home internet connection of at least 100 Mbps • Quiet home-working environment

🏖️ Benefits

• Potential pre-employment screening, including employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks as permitted by local law • Equal employment opportunities and reasonable accommodation during the application or interview process • Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable