Client Relationship Manager

🔥 5 minutes ago

🍑 Georgia – Remote

🍑 Georgia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CorServ

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

🏦 Banking

💳 Fintech

Consulting • Banking • Fintech

<CorServ> is a payments technology and services company that provides turnkey and self-issuing credit card programs for banks and fintechs. It offers a modern platform with physical and virtual card issuing, APIs (Payment Cards-as-a-Service), authorization and fraud controls, rewards and dispute management, and reporting, enabling financial institutions to launch and manage commercial, small business and consumer card products while retaining program ownership and revenue.

📋 Description

• Manage the overall business relationship with a portfolio of CorServ’s bank clients • Oversee day-to-day client interactions as the primary point of contact • Ensure timely responsiveness to client needs, from daily contacts to senior bank leadership • Communicate client requirements to relevant internal departments and ensure timely client responses • Understand clients’ business challenges, strategic objectives, competitive positioning, and success factors • Offer optimal solutions based on clients’ needs • Identify product support and development needs and communicate them internally • Use CorServ’s internal resources to establish and nurture productive client relationships • Demonstrate a consultative approach to maximize client portfolio growth and profitability • Support onboarding for new clients • Collaborate on planning and implementation of new products, product enhancements, and special projects • Provide Statements of Work and/or Change Requests to clients • Facilitate monthly Client Portfolio Reviews focused on maximizing client profitability • Drive portfolio growth and expand relationships across CorServ’s bank-client portfolio • Develop and execute account growth strategies cross-functionally • Perform other duties as assigned

🎯 Requirements

• College degree or 5+ years of relationship management experience in the banking industry • 2+ years of credit card industry experience • Strong written and verbal communication skills • Ability to work across departmental boundaries to complete tasks • Ability to influence at multiple levels internally and externally to accomplish business goals • Analytical, problem-solving, critical-thinking, and decision-making skills • Ability to work independently with minimum supervision or direction • Ability to multitask, set priorities, and meet strict deadlines • Excellent attention to detail • Proficiency with Microsoft Word, Excel, and PowerPoint • Occasional travel required • FDR, TSYS, or FIS (Certegy) system experience preferred

🏖️ Benefits

• Competitive compensation package • Company-paid medical, dental, and vision benefits • Generous PTO plan • 401k match • Remote work environment

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