Enrollment Specialist

Job not on LinkedIn

🔥 6 minutes ago

🏈 Alabama, Arizona, +25 more states – Remote

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💵 $23 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 19%

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Logo of Cortica

Cortica

51 - 200 employees

Founded 2007

🚘 Automotive

💼 Consulting

📦 Logistics

💰 $30M Series C on 2016-12

Automotive • Consulting • Logistics

Cortica is a multidisciplinary healthcare provider specializing in the diagnosis and treatment of autism and other neurodevelopmental differences in children. With a focus on whole-child health care, Cortica offers a comprehensive range of services including applied behavior analysis (ABA), speech therapy, occupational therapy, and medical evaluations, all provided in a collaborative environment. Their team, which includes pediatric doctors and therapists, is dedicated to creating personalized care plans that improve communication, social skills, and overall developmental progress for children with diverse needs.

📋 Description

• Serve as the primary interface for incoming patient inquiries and guide families through the enrollment process • Support patients and families in completing documentation; engage providers to collect referrals and other documentation • Schedule initial medical evaluations, care plan meetings, and evaluations across multiple disciplines • Process enrollment documentation accurately and maintain systems of record, including Salesforce and Athena • Participate in knowledge development and support enrollment team members with requests for assistance • Provide warm, caring patient relations through phone and email interactions • Collaborate with scheduling team members and Cortica staff on service scheduling • Respond to phone inquiries and web form submissions, completing follow-ups within established Service Level Agreements • Perform clerical procedures requiring independent judgment and use of computers and other equipment

🎯 Requirements

• Knowledge of Microsoft Word, Excel, and Internet Applications • Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, designing forms, office procedures, and terminology • Strong verbal and written communication • Customer service experience, preferably over the phone • Flexible work hours to meet department needs • Reside in one of: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia, Washington, or Wisconsin • Bachelor's degree preferred

🏖️ Benefits

• Company-subsidized medical insurance options • Company-subsidized dental insurance options • 401(k) with company match and rapid vesting • Personal Time Off increasing based on tenure • Paid holidays • Company-paid life insurance • Disability insurance options • Tuition reimbursement for continuing education and professional development • Employee referral bonus awards

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