Regional Assistant Service Manager

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Kansas, +4 more states – Remote

🏈 Alabama – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote

💵 $25 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Corvias

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Corvias is a public-private partnership company that develops, finances, manages, and renovates housing and infrastructure for military, higher education, and government partners. The company provides long-term asset management, property management, design, construction and renovation, customized financing, and energy management (including solar and geothermal) to address deferred maintenance, improve resident well-being, and deliver sustainable infrastructure solutions while supporting local economic growth.

📋 Description

• Provide oversight, training, and performance management to a remote team of Service Center Coordinators. • Educate coordinators on accountability and accuracy in the work order process and its impact on incentive fee submissions. • Lead the remote team and ensure standard operating procedures for work order prioritization and processing are followed. • Oversee, review, and enter work orders; maintain data integrity using property management software. • Identify and remedy inconsistencies in turn, maintenance, and purchase order documentation. • Oversee compliance with work order reporting requirements. • Gather and synthesize critical business data; monitor work order closure rates through KPIs and report on status and concerns. • Communicate with local property management leadership regarding work orders requiring escalation. • Provide professional support for escalated customer service issues. • Maintain expert knowledge of property management software and ensure data integrity through auditing, validation, and testing. • Coach, motivate, mentor, recruit, and retain Service Center Coordinators in collaboration with the Regional Service Manager. • Perform all duties of a Service Center Coordinator. • Perform other duties as assigned.

🎯 Requirements

• 3+ years of relevant work experience with a minimum of 6 months experience in residential property management. • One year experience in a supervisory role leading a team is required. • Proven success with work order tracking and dispatch, including opening, tracking, and managing the process surrounding work orders and purchase orders. • Proven ability to develop, inspire, and manage high-performing teams, including remote employees. • Detail and process oriented; ability to deploy and train on standard operating procedures and workflows. • Ability to professionally interact with individuals with diverse backgrounds and resolve escalated customer concerns. • Ability to manage multiple competing priorities and projects in a dynamic environment. • Ability to act with integrity, honesty, and professionalism. • Proactive problem-solving and strong decision-making capability. • Independent, self-motivated, and able to operate effectively in a remote team environment. • Ability to balance long-term assignments with daily responsibilities and adapt to changing priorities. • Computer proficiency, including word processing, spreadsheet, and database software. • Proficiency utilizing property management software. • Ability to work in a paperless environment and navigate between different software programs. • Ability to travel up to 20%. • Must live within a reasonable driving distance of one of the listed military bases.

🏖️ Benefits

• A choice between two benefit-rich medical, dental and vision plans • 401(k) with immediate 100% vesting and up to a 4% contribution match • Generous paid time off that increases throughout your career • 12 paid holidays • Paid time off to volunteer • 100% paid life and AD&D insurance • Company paid short-term and long-term disability coverage • Parental Leave • Military Leave • Flexible Spending Accounts (Health and Dependent Care) • Complimentary Employee Assistance Program • Tuition reimbursement to support growth and development