Yield Support Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Cotiviti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cotiviti is a healthcare technology and analytics company that specializes in improving payment accuracy and performance through advanced data analytics solutions. They partner with health plans, government agencies, and healthcare providers to deliver insights that enhance quality and efficiency in care delivery. With solutions such as risk adjustment, payment policy management, and member engagement, Cotiviti aims to optimize financial and clinical outcomes for the healthcare ecosystem.

📋 Description

• Perform support and general administrative assignments for audits or auditors, including filing, data entry, tracking, and correspondence • Obtain data files and generate audit reports by identifying file parameters and extracting data from downloaded or imported files • Review client systems and update Cotiviti systems as needed • Serve as a point of contact for general inquiries and data requests from internal and external customers • Communicate directly with clients or providers following established processes • Proof claims submissions by checking totals, wording, calculations, and accuracy before client submission • Maintain department productivity and quality goals • Follow department rules, processes, regulatory guidelines, HIPAA requirements, and client-specific requirements • Identify information sources and disseminate and update information • Collaborate with Information Technology to develop knowledge-sharing technology products or solutions • Alert managers to system, productivity, quality, or other work-impacting issues • Handle basic issues and refer complex issues to Senior team members or Team Leads • Learn and apply basic audit operations concepts • Integrate and execute new assignments with moderate guidance • Complete assigned responsibilities, special projects, and other duties

🎯 Requirements

• 0–1 years of related experience and/or High School Diploma or equivalent education • 1–2+ years of administrative support preferred • Billing or coding experience preferred • Computer proficiency in Microsoft Office applications and system databases required • Working knowledge of applicable industry-based standards • Excellent verbal and written communication skills • Ability to work independently and in a team environment • Ability to create and maintain collaborative partnerships • Ability to gather data, analyze problems, evaluate options, and develop and implement solutions • Ability to make logical, well-reasoned, timely decisions and seek guidance when appropriate • Competency with filing systems, computers, word processing and spreadsheet applications, web systems, Cotiviti and client systems, data file structures, and PowerPoint • Ability to download and format common file types efficiently • Ability to plan, organize, and prioritize multiple tasks for timely completion • Must be able to provide a dedicated, secure work area • Must be able to provide high-speed internet access/connectivity and office setup and maintenance • Must be able to perform duties with or without reasonable accommodation

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance • 401(k) savings plans • Paid family leave • 9 paid holidays per year • 17–27 days of Paid Time Off (PTO) per year, depending on level and length of service • Overtime pay for nonexempt employees working more than 40 hours per week, or as required by applicable state law