Lead Revenue Operations Systems & Insights Analyst

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $104k - $145.3k / year

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

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Coupa Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

☁️ SaaS

💸 Finance

🛍️ eCommerce

SaaS • Finance • eCommerce

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

📋 Description

• Design, build, and maintain robust data structures (data marts and star schemas) specifically for RevOps metrics and performance reporting. • Serve as the data expert lead for critical RevOps systems including Salesforce, Clari, Outreach, Gong and Chorus, ensuring data extraction is clean, accurate, and optimized for analysis. • Develop, optimize, and maintain complex SQL queries and data logic using DBT on Snowflake to support RevOps reporting. • Design, create and manage advanced Tableau dashboards and reports to visualize key revenue performance indicators and support strategic decision-making. • Apply advanced analytical techniques, including AI/ML concepts, to enhance forecasting, segmentation, and process optimization within the revenue funnel. • Collaborate closely with Sales, Marketing, Finance, and IT to translate business requirements into technical data solutions. • Ensure the integrity, reliability, and accuracy of revenue data across all integrated RevOps platforms. • Document data flows, business logic, and maintain high standards through peer review of data transformation code. • Troubleshoot data discrepancies and resolve systemic data quality issues within RevOps systems.

🎯 Requirements

• Minimum of 8 years of professional experience, with significant time spent in a Revenue Operations, Sales Operations, or Business Intelligence role within a SaaS company. • Deep expertise and working knowledge of key RevOps platforms and their data models, including Salesforce (required), Revenue Intelligence, Clari, Outreach, Gong and/or Chorus. • Expertise in RevOps data tools, including DBT, Snowflake, and advanced SQL. • Strong background in structuring and organizing RevOps data (e.g., star schemas, data marts) for business metrics and KPIs. • Demonstrated proficiency in creating high-impact visualizations and reports using Tableau. • Proven ability to translate complex revenue strategies and business processes into scalable, reliable data solutions. • Excellent communication skills, with a proven ability to partner effectively with both technical (Data Engineering/IT) and non-technical (Sales/Marketing) stakeholders. • Bachelor’s degree in a quantitative field (e.g., Finance, Economics, Business Analytics, or Computer Science). • Experience applying AI/ML concepts or predictive analytics to revenue forecasting or pipeline optimization. • Experience with BI tools (e.g., Power BI, Tableau, Salesforce Rev Intelligence). • Experience governing data quality and implementing business rule changes across RevOps system integrations. • Understanding of agile methodologies.

🏖️ Benefits

• Global Well-being Perks (For All Employees Globally) • Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together. • Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month. • Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about. • Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents. • Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel. • Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles. • Highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location.