Manager, Revenue Operations

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Crisis Prevention Institute

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1980

📚 Education

💰 Private Equity Round on 2011-11

Education • Healthcare • Human Services

Crisis Prevention Institute is a leading provider of training programs designed to teach individuals how to prevent and manage crisis situations effectively. The organization specializes in evidence-based de-escalation techniques, trauma-informed approaches, and nonviolent crisis intervention methods, catering primarily to professionals in various sectors such as education, health care, and human services. CPI aims to foster safe environments through customized training solutions that equip staff with the necessary skills to handle challenging behaviors and situations confidently.

📋 Description

• Translate revenue strategy into actionable plans, processes, and metrics. • Prepare executive-level reporting, dashboards, and insights. • Identify barriers and implement process improvements across sales, marketing, and customer operations. • Standardize and optimize sales stages, qualification criteria, and deal workflows. • Improve lead quality and conversion rates in partnership with marketing. • Manage and optimize CRM as the source of truth and ensure the sales organization’s compliance with CRM data standards. • Build and optimize deal standards and sales process discipline. • Proactively identify opportunities for improving the sales process and partner with sales management to maintain process quality. • Support territory planning, account assignments, and capacity modeling. • Assist sales management in understanding any inconsistencies in the sales process. • Monitor the accuracy and distribution of sales reports, suggesting revisions and aiding in the development of new reporting tools. • Establish strong relationships with key management personnel and departments to develop sales incentive compensation programs. • Lead, develop, and mentor team members in various functional areas. • Make financially responsible and accountable business decisions in accordance with organizational policies and procedures.

🎯 Requirements

• 5+ years in Revenue Operations, Sales Operations, or similar roles. • Experience managing analytically rigorous initiatives. • Proven ability to build forecasts, dashboards, and data models. • Strong experience with CRM systems. • Demonstrated project management skills. • Excellent communication skills with the ability to influence both senior stakeholders and cross-functionally. • Possess exceptional teambuilding abilities, capable of attracting, nurturing, and retaining a highly efficient team. • Display remarkable leadership qualities, effectively delegating responsibilities and authority, while motivating individuals to determine their own approach to achieving goals and resolving problems. • Demonstrate well-honed interpersonal skills, adept at negotiation, writing, speaking, and listening. • Exhibit a strong business acumen and the ability to think strategically.

🏖️ Benefits

• Comprehensive compensation package • Comprehensive benefits package • 401k • PTO • Health & Wellness Days • Paid Volunteer Time Off • Continuing education and training • Hybrid or remote work schedule • Paid Parental Leave