Revenue Systems Director – Platform and Architecture

🔥 14 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $152k - $213.3k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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Coupa Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

📋 Description

• Define and maintain the reference architecture for the revenue systems stack, including system-of-record designations, object and data model standards, integration patterns and platform boundaries • Set technical standards for configuration, automation, extensibility and technical debt management • Evaluate architectural options for new capabilities and recommend implementation approaches • Maintain platform roadmaps, release schedules and end-of-life dates; plan upgrades and migrations • Own technical build delivery against the roadmap, including configuration design, environment strategy, testing and release management • Establish a continuous improvement program using system telemetry to identify and remediate friction points • Define and enforce change control, documentation and technical review standards • Own platform reliability and incident management, including root cause analysis and preventive action • Deliver artificial intelligence and automation capabilities, including vendor/platform evaluation, configuration, integration and agent-based workflows • Build instrumentation to measure artificial intelligence and automation outcomes • Serve as the primary Revenue Operations interface to Information Technology regarding integrations, enterprise platform changes, identity and access management, and architecture decisions • Ensure compliance with information security, data privacy, data residency and audit requirements • Represent Revenue Systems in enterprise architecture and change advisory processes • Own technical platform evaluation, selection and application portfolio rationalization • Manage vendor technical relationships, roadmap engagement, escalations and commercial negotiation support

🎯 Requirements

• Bachelor's degree in a technical discipline, or equivalent practical experience • Ten or more years of experience in go-to-market systems, Revenue Operations, Sales Systems or enterprise applications, including significant time in a technical or architectural capacity • Demonstrated accountability for architecture and delivery of a multi-platform revenue or go-to-market technology stack • Advanced working knowledge of Salesforce, including data model and object architecture, automation capability, permission architecture, release management and platform customization constraints • Experience designing and operating integrations across go-to-market platforms, including error handling, monitoring and data reconciliation • Ownership of data architecture and data quality in a customer or revenue data environment • Experience implementing artificial intelligence or automation capability in a go-to-market context, including governance and measurement • Experience partnering with Information Technology and Information Security functions within enterprise change and architecture processes • Experience leading platform evaluation, selection and consolidation supported by documented business cases

🏖️ Benefits

• Two company-wide paid wellness days off each year • Paid day off on your birthday or another day within your birthday month • 40 hours of paid Volunteer Time Off annually • Free, confidential, 24/7/365 Employee Assistance Program • Zurich Travel Assist business travel protection • Monetary referral bonuses for successful hires • Location-specific comprehensive medical/dental insurance • Location-specific retirement/pension plans • Location-specific life or accident protection