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Revenue Operations Manager, Sales Ops

🔥 19 minutes ago

🇺🇸 United States – Remote

💵 $144k - $169.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💹 Revenue Operations

👻 Ghost score 8%

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EvenUp

51 - 200 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

EvenUp is a company that specializes in providing AI-driven solutions for personal injury law firms to enhance the efficiency and effectiveness of case handling and settlements. The company's Claims Intelligence Platform™ supports law firms by generating AI demand letters designed to capture every detail and maximize case value. Their suite of products, including MedChrons, Executive Analytics, Case Preparation, Negotiation Preparation, and Settlement Repository, leverages AI and data analytics to streamline legal processes, improve negotiation outcomes, and increase the likelihood of hitting policy limits. EvenUp is SOC2 and HIPAA certified, ensuring high standards of security and privacy for sensitive legal and medical data. The company aims to level the legal playing field by providing personal injury firms with tools that utilize proprietary data and expert insights to navigate complex cases with precision and speed.

📋 Description

• Own the operational framework across Sales, including workflows, processes, performance management, reporting, and cross-functional handoffs • Identify opportunities to improve how teams operate and move work through the funnel • Map day-to-day workflows, identify process and system friction, and redesign broken workflows • Translate desired-state processes into clear requirements for GTM Systems and operational partners • Define core metrics and reporting frameworks for managing Sales performance • Build and improve dashboards, scorecards, and inspection mechanisms covering productivity, pipeline, conversion, and workflow adoption • Establish standards for data quality, process adherence, documentation, and operational health • Partner with GTM Systems and Revenue Operations to ensure Salesforce and other GTM systems support business operations • Serve as a strategic operational partner to Sales leadership • Translate business goals and performance data into actionable insights regarding performance, capacity, pipeline, and process • Own the operational side of changes to processes, systems, pricing, packaging, or go-to-market strategy • Partner across teams to implement changes effectively and drive field adoption • Partner with Sales leadership to improve onboarding, training, workflows, and ramp experiences

🎯 Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, Sales Strategy & Operations, SDR/BDR Operations, or a related GTM operations function • Ideally experience in a high-growth B2B SaaS environment • Strong understanding of Sales workflows and operating rhythms, including pipeline generation, lead management, qualification, routing, handoffs, forecasting, productivity, and funnel conversion • Deep familiarity with Salesforce and adjacent GTM systems • Ability to connect business requirements, workflows, data, and systems • Ability to identify system gaps and translate solutions into clear requirements for technical partners • Experience building reporting frameworks, dashboards, and performance metrics • Strong understanding of data quality, process consistency, and operational health • Track record of redesigning inefficient processes and driving adoption of new workflows, systems, or ways of working • Comfortable leading onboarding, training, or enablement programs when needed

🏖️ Benefits

• Choice of medical, dental, and vision insurance plans for you and your family • Additional insurance coverage options for life, accident, or critical illness • Flexible paid time off • Sick leave • Short-term and long-term disability • 10 US observed holidays • Canadian statutory holidays by province • Home office stipend • 401(k) for US-based employees • RRSP for Canada-based employees • Paid parental leave • Local in-person meet-up program • Equity

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