Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Coursedog

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📚 Education

☁️ SaaS

🤝 B2B

💰 $90M Private Equity Round - Coursedog on 2023-03

Education • SaaS • B2B

Coursedog is an Intelligent Academic Operations Platform that unifies how higher education institutions manage scheduling, curriculum, catalogs, assessment, and related academic processes. The cloud-native SaaS system syncs with student information systems and other campus tools in real time to streamline curriculum management, academic scheduling, faculty workload, event scheduling, assessment cycles, and catalog publishing. Coursedog is used by colleges and universities to improve operational efficiency, support student success, enable digital modernization, and provide analytics and workflow automation across academic operations.

📋 Description

• Achieve company-issued sales quota by managing and owning renewals and upsells through full-cycle sales ownership • Own upsell and expansion opportunities and deepen adoption across academic operations • Collaborate on custom solutions and demos for clients to build and cultivate 4X pipeline throughout the year • Travel onsite to existing clients 25-40% throughout the year • Understand Coursedog solutions and demo them to cross-functional users in higher education • Learn the technology and processes supported by the Coursedog platform • Manage and grow relationships with multiple personas within each account • Own the full lifecycle of assigned institutional accounts as the primary point of contact and trusted advisor • Understand clients’ strategic goals, challenges, and pain points and offer tailored solutions • Conduct regular client check-ins, assess satisfaction, identify improvement opportunities, and provide ongoing support • Collaborate with Product, Implementations, Client Success, and Support on implementation, onboarding, and ongoing service delivery • Manage contract renewals, develop 12-month rolling forecasts, and negotiate with institutional procurement and finance teams • Monitor usage and adoption metrics and convert data-driven insights into upsell and expansion opportunities • Identify and resolve client issues, escalating when necessary and ensuring timely resolution • Stay current on industry trends, market developments, and the competitive landscape • Use AI tools and automation for data analysis, customer insights, proposal generation, forecasting, market research, and workflow efficiency

🎯 Requirements

• Proven enterprise sales experience preferred, or direct Coursedog product experience/familiarity • Demonstrated track record of meeting or exceeding sales quotas and managing a portfolio of 30+ accounts preferred • Higher-education Account Management experience preferred • Strong understanding of the higher education market, administrative processes, academic scheduling, curriculum management, and assessment • Excellent interpersonal and communication skills • Ability to build rapport, influence stakeholders from C-suite through operations staff, and negotiate effectively • Analytical mindset with proficiency in interpreting data, metrics, and user feedback • Ability to identify trends and develop data-backed strategic recommendations • Proficiency with AI tools and emerging technologies • Ability to automate routine tasks and design efficient, scalable workflows • Ability to manage competing priorities and balance short-term customer needs with long-term expansion strategy • Ability to maintain accountability in a fast-paced, autonomous environment

🏖️ Benefits

• Healthcare, dental, and vision coverage with fixed contribution model • Employee-only coverage: 99% to 65% of monthly premiums • Employee plus dependents: 77% to 50% of monthly premiums • Spring Health mental health support • XP Health vision benefits • Carrot Fertility family planning support • One Medical primary care • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA) • Safe Harbor 401(k) plan from day one of employment • 4% employer match on total compensation, subject to federal limits • Unlimited Paid Time Off • Remote-first work indefinitely • Equity grants for all employees • Equity grants reviewed and adjusted with promotions • Up to 6 weeks of Paid Bonding Leave at 100% of base pay • Birthing parents receive an additional 6 weeks of Paid Medical Recovery Leave at 100% of base pay, for up to 12 weeks total