Production Business Relationship Manager

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Cover Whale

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛡️ Insurance

🚗 Transport

☁️ SaaS

Insurance • Transport • SaaS

Cover Whale is a provider of commercial auto insurance products specifically designed for truckers in the United States. The company offers a range of insurance options including auto liability, motor truck cargo, auto physical damage, non-trucking liability, and truckers’ general liability, aiming to provide better and more affordable coverage for America's truckers. Cover Whale leverages its industry-leading telematics and real-time safety coaching to improve driver safety, offering premium discounts for safe driving. Its innovative platform allows agents to obtain instant policy quotes and benefits from same-day binding, enhancing productivity and efficiency. The company emphasizes safety and technology, aiming to reshape the commercial trucking insurance sector.

📋 Description

• Drive Conversion Excellence by managing the mid-funnel pipeline to achieve target Indication-to-Bind conversion rates • Reduce Average Days to Bind by enforcing urgency with partners • Provide real-time visibility into deal status and clear next steps • Act as the primary contact for agents post-indication • Communicate requirements, timelines, and expectations to agents • Educate partners on Cover Whale’s standards for a bind-ready submission • Hold agents accountable to timeline discipline • Validate submission completeness and confirm agent intent • Disqualify non-viable or low-quality opportunities early to protect Underwriting capacity • Minimize kickback rates caused by missing or incomplete data • Maintain CRM accuracy across Indicated, Quoted, and Pending Bind stages • Provide weekly pipeline aging and conversion trend insights to leadership • Manage renewal retention strategies to achieve target retention conversion rates

🎯 Requirements

• Experience in the insurance or MGA sector is highly preferred, specifically in commercial auto/trucking/logistics • Familiarity with underwriting • At least 2 years of experience in business development or sales operations • Assertive and decisive approach to timelines • Commercial judgment to push, pause, or disqualify deals • Radical ownership of conversion outcomes • Process-oriented approach • Analytical mindset • Comfort using HubSpot, Excel, and Google Sheets to track KPIs and provide pipeline insights

🏖️ Benefits

• Annual discretionary bonus • Comprehensive and affordable health, dental, and vision insurance • Company-paid life insurance, long-term disability, and EAP • 401(k) company match up to 4 % • Generous paid time off and company holidays • Collaborative environment • Opportunities to learn and grow with the company