
10,000+ employees
Founded 1898
🏢 Enterprise
📡 Telecommunications
🚗 Transport
💰 Seed Round on 2014-12
Enterprise • Telecommunications • Transport
Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $16 - $24 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📊 Billing Specialist
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1898
🏢 Enterprise
📡 Telecommunications
🚗 Transport
💰 Seed Round on 2014-12
Enterprise • Telecommunications • Transport
Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.
• Address customer inquiries & requests, account reviews, & other inbound billing related inquiries from external customers followed by documenting related discussions & research • Research & verify customer issues with internal teams to determine root cause & warranted remediation • Clearly & concisely present information in verbal or written form to internal & external customers • Other projects & billing related customer responsibilities as needs arise
• High school diploma/GED with 2+ years of billing-related experience, preferably in a customer-facing role • Any level degree or certification beyond HS Diploma or GED will have 1+ year of relevant experience • Ability to articulate issues, document resolution, & recognize when to escalate • Strong written & verbal communication skills required • Effective accounting, organizational, attention to detail, & time management skills required • Excellent computer & software knowledge essential, including Excel, Word, PowerPoint, Outlook, with Oracle • Experience working with customers or vendors to resolve issues with an excellent customer service track record
• Employees are eligible to receive a minimum of 6.67 hours of paid time off every month • Seven paid holidays throughout the calendar year • Additional paid time off in the form of bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
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