Billing Specialist

Job not on LinkedIn

🕒 July 17

🇺🇸 United States – Remote

💵 $16 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Handle inbound customer inquiries via phone and email • Serve as the first line of contact for customers • Partner with various departments to support customers and internal teams • Conduct research and verify customer issues with internal teams • Process and audit invoices • Assist customers with billing-related requests • Manage approval workflows and other customer-facing processes • Address customer inquiries, account reviews, and inbound billing-related requests from external customers • Document related discussions and research • Determine root causes and warranted remediation • Present information clearly and concisely to internal and external customers • Take on other billing-related customer responsibilities and projects as needed

🎯 Requirements

• High school diploma/GED with 2+ years of billing-related experience, preferably in a customer-facing role • Any level degree or certification beyond HS Diploma or GED with 1+ year of relevant experience • Ability to articulate issues, document resolution, and recognize when to escalate • Strong written and verbal communication skills required • Effective accounting, organizational, attention to detail, and time management skills required • Excellent computer and software knowledge, including Excel, Word, PowerPoint, Outlook, and Oracle • Experience working with customers or vendors to resolve issues with an excellent customer service track record • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future • Must clear a pre-employment drug test

🏖️ Benefits

• Minimum of 6.67 hours of paid time off every month • Seven paid holidays throughout the calendar year • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off, including sick leave, flexible vacation/wellness days, and/or PTO • Reasonable accommodations when requested by a qualified applicant or employee with disability