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Senior Manager, Program Management, Supply Chain

🔥 0 minutes ago

🌽 Illinois – Remote

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⏰ Full Time

đźź  Senior

đź“‹ Program Manager

đź‘» Ghost score 10%

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Logo of Crate and Barrel

Crate and Barrel

5001 - 10000 employees

đź›’ Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Crate and Barrel is an industry-leading home furnishings specialty retailer founded in 1962 that helps people build purposeful homes across a family of brands including Crate & Barrel, Crate & Kids, CB2, and Hudson Grace. A leader in omnichannel and direct-marketing retail, the company operates more than 100 stores in the U. S. and Canada, supports international franchise locations and eCommerce platforms in multiple countries, and offers curated sourcing, production, custom delivery and set-up in over 90 countries. Owned by the Otto Group, Crate & Barrel emphasizes the physical retail experience alongside robust digital and eCommerce capabilities and employs roughly 7,500 associates.

đź“‹ Description

• Spearhead Crate and Barrel's strategic Warehouse Modernization initiative from initial discovery through full-scale delivery • Drive Supply Chain capabilities to position the organization for accelerated growth • Oversee planning, execution, and delivery of Warehouse Modernization and Transportation Modernization initiatives using agile methodologies • Monitor program progress, manage interdependencies, identify and mitigate risks, and provide status reports to stakeholders and leadership • Collaborate with stakeholders to resolve issues and make data-driven decisions • Partner with product management, engineering, and design leadership from discovery through delivery and execution • Develop and implement program management and agile best practices • Lead large cross-functional teams • Mentor program managers and agile practitioners • Facilitate complex planning sessions and problem-solving workshops • Drive continuous improvement in program execution and agile practices

🎯 Requirements

• Hands-on functional experience leading or managing Warehouse Management Systems (WMS) and broader Supply Chain Execution solutions, such as TMS, YMS, and ERP integrations • Proven track record implementing, scaling, and managing cloud-native/SaaS solutions from the software vendor or client side • Deep familiarity with SaaS release cycles and configuration models • Deep expertise in program and agile methodologies, such as Scrum, Kanban, SAFe, and Lean • Strong executive communication and influencing skills • Advanced stakeholder management capabilities • Proven delivery management skills for complex programs • Ability to manage program scope, budget, timelines, and quality • Problem-solving, risk management, and dependency management skills • 8+ years of experience in a technology environment • 5+ years of experience managing complex programs or in a senior agile role • Bachelor's degree in a related field or equivalent work experience • Relevant certifications such as PMP, PgMP, or SAFe are a plus • Must be authorized to work in the US

🏖️ Benefits

• Reasonable accommodations for individuals with disabilities • Equal opportunity employment • Employer participation in E-Verify

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