Senior E-Commerce Specialist, Shopify

Job not on LinkedIn

🕒 2 days ago

🏄 California – Remote

🏄 California – Remote

💵 $65k - $75k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

👻 Ghost score 0%

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Bertelsmann SE & Co. KGaA

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10,000+ employees

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Bertelsmann SE & Co. KGaA is a global media and education company that has evolved from a small book publisher founded in 1835 into a diverse organization with over 80,000 employees worldwide. The company operates various business units, including the RTL Group, Penguin Random House, BMG, Arvato Group, Bertelsmann Marketing Services, and Bertelsmann Education Group, which offer job opportunities across about 50 countries. Bertelsmann is dedicated to fostering an equitable and inclusive workplace, encouraging personal initiative, creativity, and diverse perspectives among its workforce.

📋 Description

• Manage day-to-day Shopify operations across Hay House storefronts, including product and catalog data, collections, metafields, navigation, pricing, promotions, merchandising, apps, integrations, and data accuracy • Monitor storefront health, perform QA and troubleshooting, maintain product feeds and social-commerce connections, and escalate technical issues • Lead storefront merchandising and conversion rate optimization using customer and performance data • Partner with Marketing on Shopify campaigns and promotions • Partner with Development to define requirements, coordinate projects, complete QA, and support production launches • Own e-commerce reporting through Shopify, GA4, and related tools • Translate performance data into insights and recommendations • Monitor emerging channels, including social commerce, AI-referred traffic, and agentic commerce • Use approved AI and automation tools, including ChatGPT Enterprise, to improve workflows, merchandising, efficiency, discoverability, and customer experience • Create and maintain SOPs and process documentation • Stay current on Shopify capabilities and e-commerce trends and recommend improvements

🎯 Requirements

• Bachelor’s degree in Marketing, E-Commerce, Business, or a related field, or equivalent professional experience • 3-5 years of direct Shopify administration experience in an enterprise-level or comparably complex e-commerce environment • Experience partnering with technical teams and using analytics to improve e-commerce performance • Experience supporting multiple Shopify storefronts, e-commerce migrations, or a growing multi-site platform • Strong e-commerce judgment connecting catalog data, platform configuration, feeds, integrations, merchandising, and storefront experiences • Strong analytical, problem-solving, and critical-thinking skills • Technical fluency, including writing clear requirements and documentation and determining when to escalate an issue • Responsible use of AI and automation, with judgment around accuracy, validation, data privacy, and company policies • Ability to manage multiple priorities in a changing e-commerce environment • Strong written and verbal communication skills and ability to collaborate with cross-functional teams • Candidates must reside in or be willing to relocate to an eligible U.S. state • Employment authorization verified through the federal E-Verify program

🏖️ Benefits

• 4-day work week • Comprehensive Medical, Dental, and Vision Insurance • PTO, Pay in Lieu of Time Off, and Shared Leave • Paid Holidays + Floating Holiday • 401k Match • Company paid Short-Term & Long-Term Disability • Company paid $50K Life/AD&D Insurance • Emergency Savings Account + Company Contribution • Flexible Spending • Gym Membership Discounts • Professional Development & Education Assistance • Employee Assistance Program (EAP) for you & family • Remote work

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