
1001 - 5000 employees
Founded 1972
💸 Finance
💳 Fintech
🚘 Automotive
Finance • Fintech • Automotive
Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.
🔥 0 minutes ago
🎰 Nevada – Remote
💵 $24 - $27 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🗣️🇪🇸 Spanish Required
Where this job comes from
Posted on Credit Acceptance's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

1001 - 5000 employees
Founded 1972
💸 Finance
💳 Fintech
🚘 Automotive
Finance • Fintech • Automotive
Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.
• Handle phone calls from stakeholders, spending the majority of time signed on to the phone system • Review, validate, and verify information through document review, internet searches, and phone calls to quickly fund compliant deals • Provide high-quality customer service and maintain stakeholder relationships • Resolve and document dealer inquiries unrelated to the funding process • Manage license, title, audit, and inventory issues to keep dealer pipelines open • Welcome and onboard new dealers by offering initial funding assistance • Identify and close knowledge gaps with stakeholders • Work independently in a fast-paced environment and adapt to change • Perform all other duties as assigned and meet department attendance requirements
• Proficiency in spoken and written Spanish • Proficiency in Microsoft Word, Excel and Outlook • Remain compliant with company policies, processes and legal requirements • Work Saturday shifts with an offsetting flex day during the regular work week during non-peak season • Mandatory overtime during peak season (January through April) and during month end • High speed internet connection with a minimum of 15mbps download speed • Ability to interpret existing rules/guidelines and apply them appropriately to make decisions • Experience reviewing contracts/legal documents with strong attention to detail • Customer Service experience in a call center environment • Interaction with auto dealers in current or past role • Ability to work a flexible schedule, including a minimum of two Saturdays per month • Ability to work mandatory six days a week during peak season • Required degrees must have been earned at accredited institutions or equivalent
• Uncapped monthly bonus potential based on individual performance with a target of 25% of base wages earned during the month • 401(K) match • Adoption assistance • Parental leave • Tuition reimbursement • Comprehensive medical, dental, and vision benefits • Nonstandard benefits that make us a Great Place to Work • Travel expenses covered for mandatory travel to Southfield, Michigan headquarters
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