
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
🔥 1 minute ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📊 Sales Operations
🦅 H1B Visa Sponsor
👻 Ghost score 23%
Where this job comes from
Posted on Cresta's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago
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51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
• Lead Cresta’s Sales Enablement team, responsible for enabling all Cresta Sales representatives and SDRs globally • Collaborate with Marketing, Product, and Sales leadership to identify sales challenges and prioritize initiatives • Deliver world-class enablement programs and measure their business impact • Drive prioritization across product expertise, sales skills, market dynamics, and other enablement needs • Manage the Sales Enablement team and guide its future structure • Drive ongoing initiatives including onboarding and Sales Kickoff • Own enablement for Cresta’s Strategic Sales team focused on the world’s largest CX organizations • Deliver high-quality programs that drive measurable impact and results • Monitor and report on the effectiveness of sales enablement initiatives • Partner with Sales Leadership • Help sales organizations maximize the use of cutting-edge AI tools
• Bachelor’s degree or equivalent years of experience • 5+ years of experience of Enablement leadership roles at a fast-paced organization selling complex, multi-stakeholder deals • Excellent organizational skills and a deep-seated desire to bring structure and organization to the chaos of a fast moving organization • Experience managing complex and challenging projects and ensuring they are delivered effectively • Ability to build strong relationships with internal stakeholders across the Sales and SDR organizations • A proactive approach and a genuine curiosity for how AI can solve key challenges within CX
• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees • Equity
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