Senior Manager, Sales Performance

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $102k - $141k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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PatientPoint

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

📣 Marketing

⚕️ Healthcare Insurance

💰 Venture Round on 2020-01

Healthcare • Marketing • Healthcare Insurance

PatientPoint is a company focused on improving healthcare communications by providing precise health information to patients and providers at critical points of care. Primarily serving healthcare providers and life sciences, PatientPoint aims to enhance patient-physician dialogue and drive better healthcare outcomes. The company leverages a nationwide network of digital devices across 35,000 physician offices, impacting over 750 million patient visits annually with proven increases in preventative health measures such as vaccinations and cancer screenings. Their strategic partnerships provide access to industry experts and tools to tailor engagement strategies, ultimately fostering improved patient experiences and healthcare outcomes.

📋 Description

• Lead development, documentation, and continuous improvement of the Provider Sales process from prospecting and qualification through closed won and onboarding handoff • Define sales stage objectives, entry and exit criteria, qualification standards, and evidence of customer commitment • Translate sales methodology into practical sales activities, discovery and qualification tools, opportunity reviews, and coaching resources • Establish expectations for process adoption across sales roles and motions • Own business and enablement requirements for sales technology, tools, and workflows • Partner with Sales Operations and IT to translate business needs into system requirements and prioritize improvements • Evaluate tool adoption, utilization, effectiveness, and gaps; recommend enhancements or consolidation • Serve as the primary enablement resource for sellers’ use of commercial technology • Partner with Marketing and Sales Leadership to improve outreach practices, messaging templates, follow-up cadences, and seller training • Analyze funnel and stage performance, conversion rates, time in stage, stalled opportunities, win/loss patterns, and forecast accuracy • Investigate performance trends and identify underlying gaps using quantitative analysis, opportunity reviews, call observations, and manager feedback • Develop dashboards with Sales Operations to make stage performance and methodology adoption actionable • Translate findings into targeted action plans • Participate in forecast calls, pipeline reviews, and QBRs • Measure the impact of training, resources, and process improvements on seller behaviors and business outcomes • Design and deliver onboarding and ongoing training • Build seller resources, coaching guides, opportunity review tools, playbooks, process documentation, and job aids • Assess seller proficiency through role-play, opportunity reviews, and demonstrated use of sales tools • Partner with Marketing, Customer Success, onboarding teams, Sales Leadership, Sales Operations, and Enablement to align workflows, handoffs, data quality, and improvement priorities

🎯 Requirements

• 7+ years of relevant experience across sales enablement, sales effectiveness, sales operations, or B2B sales, including direct responsibility for sales process improvement and seller adoption • Demonstrated ability to translate a sales methodology into practical seller behaviors, qualification standards, stage entry and exit criteria, and manager coaching tools • Strong analytical skills and experience interpreting sales data, investigating funnel and stage performance, and translating findings into actionable recommendations • Experience using Salesforce and commercial sales tools • Proficiency in Excel for analyzing sales data and identifying performance trends • Hands-on experience enabling sales teams through technology, including workflow development, user training, adoption measurement, and evaluation of tool effectiveness • Proven ability to identify performance gaps and develop targeted training, playbooks, job aids, and coaching resources • Experience designing and delivering training, including assessing practical application and reinforcing adoption • Hands-on experience implementing or reinforcing sales methodologies • Direct B2B selling or frontline sales management experience • Experience supporting multiple sales motions, customer segments, or complex sales involving multiple stakeholders • Experience in healthcare, healthcare technology, or provider-facing sales • Experience using business intelligence or conversation intelligence tools • Ability to partner cross-functionally and influence decisions without direct authority • Ability to manage initiatives from diagnosis through implementation, communicate changes clearly, and measure their impact

🏖️ Benefits

• Competitive compensation • Flexible time off to recharge • Hybrid work options • Mental and emotional wellness resources • 401K plan • Comprehensive range of modernized benefits and cultural perks • Positive and supportive environment