Business Systems Analyst – Enterprise Applications

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $79k - $124k / year

⏰ Full Time

🟢 Junior

⚙️ Systems Engineer

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Cribl

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

☁️ SaaS

SaaS • Cloud

Cribl is a company providing a cloud-based service, allowing users to manage and analyze their data through a web application. The service includes features for user accounts and integration with Google for authentication.

📋 Description

• Build and maintain configuration across Salesforce (Sales Cloud, Service Cloud, Experience Cloud) and the GTM tool ecosystem, including DealHub (CPQ), RingLead, Traction Complete, Gong, Gainsight, ChannelScaler (PRM), Crossbeam, and Vartopia. • Develop declarative automation (Flow, validation rules, assignment and routing logic) and grow into light programmatic work over time. • Support and troubleshoot integrations across the stack, including the Celigo iPaaS backbone and Salesforce APIs, diagnosing failures and helping keep data flowing cleanly between systems. • Own data quality work: deduplication and matching, migrations, bulk updates, and cleanup, using data loader and related tooling. • Run UAT and testing for automations, integrations, and enhancements, and help move changes through our deployment process safely. • Manage users, permissions, and security configuration, contributing to a maintainable permission architecture rather than one-off grants. • Translate requirements into working solutions, writing clear technical notes, build documentation, and user stories as you go. • Build and deploy agentic AI solutions: use AI tooling to automate and optimize workflows, contribute to evaluating and adopting agentic agents, and help the team ship scalable agentic applications for Salesforce and connected tools. • Partner with Product Managers and stakeholders across IT, Field Ops, Support, and CX to turn priorities into delivered changes. • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.

🎯 Requirements

• 1 to 2+ years of hands-on Salesforce administration or configuration experience, including Sales Cloud and common GTM applications. • Practical experience building declarative automation (Flow), managing users and permissions, and configuring objects, fields, and validation. • Comfort with data work: data loader or similar tools, and a solid understanding of how records move between connected systems. • Exposure to QA/UAT and change deployment, and the discipline to test before shipping. • Familiarity with integrations and APIs, or a clear appetite to learn them. Any scripting or Apex/LWC exposure is a plus. • A strong build instinct: you would rather ship a working fix than write about one, and you know when to ask before you break something. • Clear written and verbal communication, and the habit of sharing context proactively. • Genuine interest in using AI tooling to do the work faster and better. • Preferred Qualifications: • Salesforce Administrator or Platform App Builder certification(s). • Experience with any of DealHub, RingLead, Celigo, Gong, or Gainsight. • Hands-on experience with agentic AI platforms or AI-driven process automation. • Exposure to Agile practices and remote collaboration tools. • Excited about the data space. • Good jokes, or maybe better, bad jokes. A love for goats does not hurt.

🏖️ Benefits

• health, dental, vision, short-term disability, and life insurance • paid holidays and paid time off • fertility treatment benefit • 401(k) • equity