Operations Specialist

🔥 2 minutes ago

🐊 Florida, Nebraska, +2 more states – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Cross Country Healthcare's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Cross Country Healthcare

Cross Country Healthcare

1001 - 5000 employees

🏥 Healthcare

🎯 Recruiter

☁️ SaaS

💰 $3.8M Post-IPO Equity - Cross Country Healthcare on 2004-08

Healthcare • Recruitment • SaaS

Cross Country Healthcare is a healthcare-focused staffing and workforce solutions company. It provides clinical and non-clinical staffing services including travel nursing and allied assignments, locum tenens for physicians and advanced practice providers, per diem/local staffing, permanent placement, school professionals, home health/PACE services, and executive/interim leadership placements. It also offers employer-facing workforce solutions such as MSP/internal resource pools, locums vendor management, on-demand crisis staffing, international solutions, and recruitment process outsourcing, plus a technology platform (vendor-neutral VMS/Xperience), analytics/insights, and related advisory services.

📋 Description

• Coordinate and manage all services requested by schools • Place qualified Education Professionals with clients • Serve as a liaison between schools and Cross Country Education field employees • Fulfill day-to-day requests and long-term services • Handle special assignments and conduct in-person and virtual orientations with employees and schools • Offer assignments at client facilities to qualified field staff • Provide first-level support to field staff and clients • Manage open orders and fill open shifts with qualified field staff • Answer phone, text, and email correspondence between schools and field staff • Prioritize tasks as needed • Foster and maintain relationships among clients, field staff, and the corporate team • Perform data entry for orders and employee files • Contribute to quality-control checks • Perform other relevant duties assigned by management

🎯 Requirements

• 1 year of data entry experience • 1 year of office experience • 2+ years of customer service experience • Strong computer/technological skills using Microsoft Office programs, including Excel, Word, and PowerPoint • Strong problem-solving and analytical skills • Ability to communicate effectively • Strong time management and organizational skills • High School or equivalent required • Some college preferred • Ability to perform the essential functions of the job with or without reasonable accommodation

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